Conduct interviews and selection of potential candidates for Operations team
Conduct training programs for new operators
Be the escalation point for DC Level 1 Service Operations team
Monitor the sufficiency and operability for daily operation tasks
Generate daily, weekly and monthly operation reports
Generate and present monthly performance reports of the Operations team
Initiate service improvement plans for the Operations team
Qualifications that are relevant in IT support, Data Centre
5 years of Data Centre Experience
3 years in Team Lead role or relevant experience
Good customer care and communication skills
Benefits
Professional development
Collaborative work environment
About the role
We are in search of talented and aspiring DC Support Specialist to join our team. In this role, you will leverage your expertise to safeguard information systems and enable secure operations.