EXO Ranger (Lead - L2)
LocationRemote, India
Work moderemote
SeniorityLead
Experience3+ yrs
Company size1,001–5,000 people
PostedSep 18, 2026 · 3w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
3+ years prior product, customer support and/or technical support experience
Language Qualification: English Language: fluent in reading, writing, and speaking
Demonstrated experience of M365 technologies (Preferably MS 900 Certification)
Experience of Exchange Online architecture, mailbox management, retention policies, and compliance features
Experience with Exchange migrations, upgrades, and optimization
Experience with Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations across on prem and cloud
Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On
Understanding of Message Retention and Data Compliance Requirements
Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers)
Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools
Skills
M365
Exchange Online
ADFS
DirSync
AADSync
Single Sign-On
HTTP
TLS
TCP/IP
DNS
Fiddler
HTTP Watch
Netmon
IE Developer Tools
Nice to have
Preferred Qualifications, Abilities and Experience
• Demonstrated experience of M365 technologies (Preferably MS 900 Certification)
• Experience of Exchange Online architecture, mailbox management, retention policies, and compliance features.
• Experience with Exchange migrations, upgrades, and optimization.
• Experience with Mail Flow, Disaster Recovery, Managed Availability, Messaging Policies, Compliance, Configuring Reporting & Logging, Mailbox migrations across on prem and cloud.
• Understanding of Identity solutions e.g. ADFS, DirSync/AADSync and Single Sign-On.
• Understanding of Message Retention and Data Compliance Requirements.
• Understanding of networking technologies (e.g., protocols such as HTTP, TLS, TCP/IP, DNS, or knowledge related to web servers/browsers).
• Troubleshooting experience using tools such as Fiddler, HTTP Watch, Netmon, or IE Developer Tools.
Requirements
Qualifications
Required/Minimum Qualifications
• 3+ years prior product, customer support and/or technical support experience.
• Language Qualification: English Language: fluent in reading, writing, and speaking.
• 3+ years prior product, customer support and/or technical support experience