· Customer Service & Sales: Greet walk-in customers, take incoming orders, clarify application requirements, and recommend the correct hose, fittings, adapters, and accessories.
· Fabrication & Assembly: Build, crimp, cut, and test hydraulic and industrial hose assemblies to customer specifications and industry standards.
· Identification & Sourcing: Measure and identify thread types (NPT, JIC, ORFS, metric, BSPP, etc.), flange patterns, hose specs, and pressure ratings on sample parts brought in by customers.
· Order Management & ERP: Enter counter tickets, quotes, and transfers accurately using our ERP system; check stock availability and manage lead times.
· Warehouse & Inventory Support: Assist with restocking counter bins, cycle counts, receiving inbound transfers, and maintaining a clean, safe assembly and showroom area.