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TJ
TJX Companies

Loss Prevention Customer Service Associate

Salary$16 – $19/hr
LocationBrookline, MA 02446
Work modeon-site
SeniorityEntry
ExperienceUp to 2 yrs
Company size10,000+ people
PostedOct 10, 2026 · 1d ago
Verified live4h ago
At a glanceSummarised by Seekless from the posting.
Must have6
Strong verbal and written communication
Sound decision making skills
Ability to take initiative and perform well independently
Prioritizes/organizes workload and manages time effectively
Able to stand for long periods of time
0-2 years retail or security experience
Benefits
401(k)
Medical
Dental
Vision
HSA
Health care FSA
Life insurance
Short term disability
Long term disability
Paid parental leave
Paid holidays
Paid vacation
Paid sick
Associate discount
EAP
Smoking cessation
Bereavement
Child care discounts
Cell phone discounts
Pet insurance
Legal insurance
Credit union
Referral bonuses
Scholarship program
Adoption assistance
Auto home insurance discounts
About the company
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.
Job Description:
Opportunity: Contribute To The Growth Of Your Career
Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera. Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention. Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand. Adheres to Company policies and maintains and supports Company culture and values.
Responsibilities
•
Maintains a proper and professional stance in the designated area at the front of the store
•
Act as a visual deterrent to prevent potential loss/dishonesty
•
Review and understand the Store Emergency Response Guide
•
Wear a complete Company approved uniform including a Body Worn Camera
•
Greet customers appropriately, demonstrate courtesy and respect
•
Establish and maintain a position at the front of the store or in a department
•
Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
•
Observe and report any suspicious behavior or critical incidents to LP or store management
•
Perform a closing safety sweep of the store with a member of management
•
Adhere to all Company Policy and Procedure
•
Document required incidents in AIIM Case Management
•
Performs other duties as assigned
Who We Are Looking For: You!
•
Strong verbal and written communication
•
Sound decision making skills
•
Ability to take initiative and perform well independently
•
Prioritizes/organizes workload and manages time effectively
•
Able to stand for long periods of time
•
0-2 years retail or security experience
Benefits
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
Legal
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual’s status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
525 Harvard Street
Location:
USA TJ Maxx Store 0569 Brookline MAThis position has a starting pay range of USD $16.25 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
More roles at TJX Companies
Retail Loss Prevention DetectiveRetail Merchandise Coordinator / SupervisorCashier Nights & WeekendsPart-Time Holiday Temp Retail AssociatesMerchandise Coordinator
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