At a glanceSummarised by Seekless from the posting.
Must have12
Hands on 2 to 5 years of current experience working in the Helpdesk, supporting large organizations (3,000 to 4,000 users) as a Level 1 with some Level II experience
Associate degree or equivalent
Steady job history (minimum 15 months with 1 employer)
Active Directory Admin experience (adding users/computers, passwords, deleting users, new hire setup, de-provisioning)
Office 365 Admin experience (Teams, One Drive, SharePoint, license assignment/recapture)
Experience with setting up new printers/peripherals and troubleshooting
Experience with Print Server (setup/troubleshoot hardware, install software)
Experience with 2-factor authentication, preferably Okta (setup, password reset)
Experience with ServiceDesk, preferably Jira (open/modify/close service requests)
Multitasking ability
Work well under pressure
Team player / work in a team environment
Eligibility3
Work authorization (no visa sponsorship mentioned)
EEO/diversity statement
E-Verify participation
Skills
Active Directory
Office 365
Teams
One Drive
SharePoint
Print Server
Okta
VPN
Wi-Fi
Jira
About the company
SunSource and its family of companies represent 270+ locations and 4,000+ employees making up one of North America’s leading value-add industrial distribution companies. We provide customers with products and value-added solutions within Fluid Power, Fluid Process, Fluid Conveyance, Automation, General Industrial Components, and Industrial Repair. www.sun-source.com
Requirements
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Hands on CURRENT 2 to 5 years of experience working in the Helpdesk, supporting large organizations (supporting 3,000 to 4,000 users) as a Level 1 with some level II experience with an associate degree or equivalent.
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Steady Job History- (minimum 15 months experience with 1 employer)
Technical Skills
Active Directory- Admin Experience is required
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Adding new users/computers
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Passwords
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Deleting users from AD
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New hire account set up and de-provisioning experience.
Office 365 Experience- Admin Experience is required
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Working knowledge with Teams, One Drive and Share point
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Should know how to assign the license and recapture licenses
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Setting up new printers/peripherals
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Installation/set up
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Trouble shoot any issue.
Experience with Print Server
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Setting up/troubleshoot Hardware
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Experience with installing Software
Experience with 2 factor Authentication, preferably Okta
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Setting up
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Resetting Password
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VPN/Wi-Fi
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Setting up VPN/ Wi-Fi
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Trouble shoot VPN/Wi-Fi issues
Experience with ServiceDesk, preferably Jira
•
Open/modify/close Service requests.
Soft Skills
Multitasking
•
Work well under pressure.
•
Team player/ Work in a Team environment
Legal
Equal Opportunity Employer, including disability and protected veteran status. If you are an individual with a disability and require an accommodation to complete the application process, please contact [email protected] to request reasonable accommodation. Only requests for accommodation in the application process will be returned from this email address. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí). Sun-Source | Privacy Policy