• Conduct individual assessment to provide career guidance and counseling to job seeker; with a focus on those who are WIOA eligible.
• Provide detailed case management for each customer to assist in preparation for employment that leads to self-sufficiency;
• Assist customers in maintaining eligibility for services by ensuring attendance at required training/activities and workshops and performing job searches;
• Authorize and coordinate supportive services such as childcare, transportation, etc., and track obligations of funds;
• Maintain existing contacts to community resources and develop new ones to further the goals of the program and resulting in success to customers;
• Provide labor market information to all customers;
• Ensure contract deliverables and individual goals are met;
• Outreach employers, agencies, non-profits and organizations to place eligible participants in a subsidized employment activity.
• Follow-up participant progress in subsidized employment activities, and submit payroll information.
• Provide weekly and monthly reports on progress of the program, expenditures and participant’s employment and support services.
• Perform other duties as assigned.