Strategy, Operating Model & Transition
· Set the CCOE mandate, scope and technology-enabled service-delivery model for contracting and contract-adjacent work that can be centralized, standardized, made repeatable or supported through common processes, tools and escalation protocols.
· Develop the roadmap for transitioning work into CCOE, including priorities, sequencing, milestones, change-management needs, capacity planning, technology enablement and measurable outcomes.
· Establish practical workflows for intake, drafting, review, redlining, negotiation support, contract operations, service levels, reporting and escalation, designed around efficient use of available technology and AI-enabled tools.
· Define and maintain the attorney engagement model with Regional and Business Line Attorneys, including what remains within CCOE, when direct attorney involvement is required, and how escalations are raised, resolved and translated back into repeatable standards.
· Drive adoption of the CCOE model, so contracting work is routed consistently, and Regional and Business Line Attorney capacity is preserved for strategic business advice, material risk and judgment-intensive matters.
· Partner with Legal leadership and Regional and Business Line Attorney leads to align CCOE delivery with business needs, support a seamless contracting experience for business stakeholders, and translate risk positions into scalable standards and protocols.
Delivery, Technology & Team Leadership
· Lead CCOE performance across workload allocation, turnaround time, quality, escalation management, capacity planning, performance reporting, and continuous improvement.
· Oversee scalable processes for repeatable contracting and contract-adjacent activities, including renewals, amendments, contract package readiness, exhibits and attachments, workflow coordination, subject-matter expert inputs, request-for-proposal support and execution readiness.
· Set governance for templates, clause libraries, negotiation playbooks, fallback positions, approval thresholds and escalation criteria, ensuring these tools are maintained and applied consistently by the CCOE team.
· Partner with Legal Operations to embed contract-lifecycle technology, automation and AI-enabled tools into CCOE workflows and improve speed, quality, consistency, visibility and scalability.
· Lead, coach and develop the Americas CCOE team of attorneys and contracting professionals, with clear expectations for ownership, judgment, quality, business partnership and execution.
· Partner with CCOE leads in EMEA and APAC to promote consistency, share leading practices and coordinate on cross-regional contracting standards, processes and technology-enabled workflows where appropriate.
Material Contracting & Governance
· Serve as senior legal counsel for significant, complex, novel or business-critical commercial agreements requiring direct attorney involvement, and lead or support material negotiations involving risk allocation, liability, indemnification, commercial structure, precedent-setting terms and enterprise trade-offs.
· Provide senior escalation support to CCOE attorneys and contract professionals on matters outside established standards or involving material legal or business risk.
· Ensure significant contracting matters remain within the CCOE model while Regional and Business Line Attorneys are engaged for business strategy, client context, material legal judgment and appropriate escalation.
· Capture recurring issues from material negotiations and ensure they inform CCOE standards, escalation triggers, templates, team guidance and future process improvements.
· Partner across Legal leadership, Regional and Business Line Attorney leads, Legal Operations, Procurement, Risk, Privacy, Compliance and other subject-matter experts to deliver integrated contracting support and executive-level visibility into performance, risks, priorities, capacity and change-management needs.