Essential Duties and Responsibilities
Business Development
• Prospect and acquire new client relationships within the Small Business and Emerging Business Banking segments.
• Develop Centers of Influence (COI) relationships with attorneys, accountants, consultants, and community leaders.
• Generate new lending, deposit, treasury management, merchant services, and payment opportunities.
• Build referral partnerships across Truist lines of business.
• Develop and execute calling plans to deepen existing client relationships and acquire new clients.
Credit and Lending
• Identify, structure, and manage commercial lending opportunities.
• Conduct financial analysis and credit assessment to evaluate borrower capacity and creditworthiness.
• Recommend lending solutions consistent with Truist credit policies and risk appetite.
• Partner with underwriting and credit teammates to ensure timely delivery of financing solutions.
• Maintain strong portfolio quality while balancing growth objectives.
Integrated Financial Solutions
• Deliver comprehensive banking solutions including:
o Commercial lending
o Deposits
o Treasury management
o Merchant services
o Commercial card solutions
o Foreign exchange
o Wealth management
• Partner with specialists to address complex client needs and provide holistic financial solutions.
Portfolio Management
• Manage a portfolio of Small Business and Emerging Business Banking relationships.
• Monitor portfolio performance, profitability, risk trends, and client activity.
• Identify expansion opportunities through relationship deepening and cross-sell execution.
• Drive portfolio revenue growth while maintaining strong credit quality.
Risk Management and Compliance
• Adhere to all Truist credit, operational, regulatory, and compliance requirements.
• Exercise sound judgment in evaluating risk and recommending client solutions.
• Maintain appropriate documentation and portfolio reviews.
• Monitor client relationships for emerging risk indicators.
• Ensure compliance with all applicable policies and procedures.
Performance Expectations
The Small Business Development Officer will be expected to achieve goals across:
Production
• Loan Production
• Deposit Production
• Treasury and Payments Revenue
• Wealth Referrals
• Insurance Referrals
• New Business Revenue
Relationship Growth
• New Client Acquisition
• New Relationship Acquisition
• Portfolio Revenue Growth
• Cross-Product Penetration
• Client Retention
Risk and Operational Excellence
• Credit Quality
• Past Due Performance
• Compliance Adherence
• Portfolio Reviews
• Risk Management Standards