· Own full-cycle accounting for online store activity, including inventory, sales, cost of goods sold, accounts receivable, cash, refunds, credits, and related balance sheet accounts.
· Perform monthly and quarterly close activities, including journal entries, account reconciliations, variance analysis, and review of transaction completeness and accuracy.
· Reconcile inventory subledger activity to SAP, including receipts, transfers, adjustments, returns, write-offs, and inventory reserves where applicable.
· Review and reconcile cost of goods sold to product sales and inventory movement, investigating unusual margins, timing differences, and data issues.
· Support the complete order-to-cash cycle, including sales orders, fulfillment, billing, revenue recognition, customer receivables, refunds, credits, and cash application.
· Reconcile payment processor and bank activity to customer orders, accounts receivable, and SAP postings; research unmatched or failed transactions.
· Partner with Operations, E-commerce, Supply Chain, IT, and Finance teams to understand transaction flows across multiple systems and ensure accurate accounting in SAP.
· Investigate integration issues between sales, order management, inventory/warehouse, payment, and SAP systems, and determine the accounting impact of incomplete, duplicated, delayed, or incorrect transactions.
· Participate in system implementations, integration changes, user acceptance testing, and validation of automated accounting entries and interfaces.
· Develop and maintain reconciliation tools and controls to confirm that data transferred between operational systems and SAP is complete and accurate.
· Identify root causes of accounting and system issues, coordinate resolution with technical and operational teams, and help prevent recurring problems.
· Create and maintain process documentation, system flow documentation, and internal controls for online store accounting processes.
· Identify opportunities to simplify, automate, and strengthen accounting processes as online store activity and systems evolve.