What Will You Be Doing?
• Manage assigned Credit projects from initiation through implementation, ensuring scope, milestones, timelines, deliverables, quality, and dependencies remain on track.
• Develop and maintain project plans, schedules, status updates, action item trackers, decision logs, and other project documentation.
• Schedule and facilitate project meetings, document decisions, assign follow-up actions, and monitor completion.
• Partner with Credit leadership, Credit team members, Training, E3PO, and other business partners to coordinate project execution.
• Monitor and coordinate resolution of project risks, issues, dependencies, and obstacles, including mitigation planning and stakeholder escalation.
• Prepare and deliver concise project status reports, dashboards, and communications that provide visibility into progress, ownership, risks, decisions, and next steps.
• Coordinate implementation activities, including requirements coordination, testing, business readiness, training preparation, process documentation, launch support, and post-launch follow-up.
• Lead process documentation efforts to improve consistency, accessibility, knowledge retention, and operational readiness across Credit.
• Coordinate change management activities, including stakeholder communication, readiness tracking, training coordination, and adoption follow-up.
• Partner in defining and documenting current-state and future-state workflows for Credit initiatives and process improvements.
• Track technology implementations, automation, reporting enhancements, business process improvements, and other cross-functional Credit projects.
• Serve as a key project contact and department liaison, facilitating communication, resolving gaps, and promoting alignment across teams.
• Perform other duties as assigned.
• Comply with all policies and standards.