CRM OFFLINE RETENTION SPECIALIST - INTERN
Read straight from Estée Lauder Companies's careers page, verified 3d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationNeuilly sur Seine,FR-J,France
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentBusiness Support
Company size10,000+ people
First seenNov 3, 2026 · 3d ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Proven experience in email marketing and campaign orchestration.
Strong analytical mindset, with curiosity for data and ability to turn insights into action.
Excellent communication and interpersonal skills, able to work effectively with both regional and local teams.
Solid knowledge of digital trends and CRM best practices.
Skills
BRAZE
SMS
email
The Mission
Dive into the heart of digital customer retention for Offline consumers. Develop and fine-tune CRM campaigns that not only keep our audience hooked but also boost our brand’s growth and drive traffic & revenue in store.
Scope: FR, NL, BL
These campaigns are designed to drive offline sales and store traffic. They are planned around key moments such as in-store events, specific product or service launches, and high-traffic retail periods supported by targeted promotions.
What You’ll Do
Campaigns [50% of workload]
•
Implement offline campaigns – emails, SMS, Whatsapp, etc…
•
Work with creative teams / Local Brands teams to create engaging content and effective calls to action.
•
Test and enhance campaign elements to improve engagement rates & revenues.
•
Leverage data to personalize interactions.
Platform used: BRAZE
Optimize collaboration [30% of workload]
•
Work closely with the local brands to plan & challenge them with their CRM activations.
•
Sync with the CRM regional team to be aligned on the CRM plan to avoid multiple campaigns the same day.
•
Collaborate closely with CRM leads across markets to stay aligned, challenge approaches, and share best practices across EMEA.
Analysis & KPIs [20% of workload]
•
Analyze campaign performance to identify what works and what doesn’t.
•
Ensure email campaigns meet deliverability standards and follow best practices.
Skills That Will Make You Shine
•
Proven experience in email marketing and campaign orchestration.
•
Strong analytical mindset, with curiosity for data and ability to turn insights into action.
•
Excellent communication and interpersonal skills, able to work effectively with both regional and local teams.
•
Solid knowledge of digital trends and CRM best practices.