8+ years of progressive commercial / deal desk / pricing experience, with at least 3 years leading a Deal Desk function at a high-growth SaaS, hardware, or hardware-as- a-service company.
• Direct prior Deal Desk experience is required - ideally covering both enterprise customer deals (multi-year, multi-site, complex commercial constructs) and strategic partner / channel deals (OEM agreements, reseller programs, integrator partnerships).
• Software-as-a-service and Hardware background strongly preferred - robotics, industrial equipment, capital equipment leasing, IoT, medical devices, or similar. You understand the economics of physical product businesses: BOM cost, deployment cost, residual value, asset financing, and the difference between selling a box and renting one.
• Strong pricing background. You have owned pricing strategy and execution at a comparable company. You can move fluently between unit economics, packaging architecture, and competitive positioning.
• Demonstrated fluency with subscription and multi-element commercial models - RaaS, equipment-as-a-service, SaaS, hardware-plus-services bundles. Comfortable working with revenue accounting on the IFRS 15 / ASC 606 implications of deal structure.
• Experience operating in a multi-region environment, ideally across DACH and North America, and comfort working in both English and German.
• Strong command of CPQ, CRM, and quote-to-cash tooling (Salesforce, Salesforce CPQ / DealHub / Conga, or equivalents). Experience designing and implementing CPQ and approval workflows from scratch is a plus.
• A genuine systems and AI mindset. You have built lean commercial functions, automated approval and pricing workflows, and are actively experimenting with AI in your day-to-day work. You see headcount as the last resort.