At Sunrise Senior Living, we champion quality of life for seniors. As Activities & Volunteer Coordinator, you’ll lead resident engagement, volunteer services, concierge operations, and customer experience programs—creating connection, purpose, and well-being that drive resident and family satisfaction.
What You’ll Do:
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Plan, implement, and evaluate resident-centered engagement programs and events
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Oversee activities, entertainment, and wellness programming across all neighborhoods, including memory care
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Supervise team members, volunteers, and concierge staff
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Recruit, onboard, train, and retain volunteers; build community partnerships
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Track participation, satisfaction, and engagement metrics to improve programming
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Manage engagement documentation, calendars, reporting, and technology platforms
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Lead concierge operations, delivering exceptional experiences for residents, families, and visitors
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Support budgeting, staffing, scheduling, and operational planning
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Partner with Sales and Resident Care on move-ins and ongoing engagement
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Ensure compliance with safety, regulatory, and Sunrise quality standards
What You’ll Bring:
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2+ years leadership/supervisory experience in senior living, hospitality, recreation, or volunteer management
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Proven ability to lead teams and manage multiple priorities
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Strong organizational, communication, and event-planning skills
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Experience with volunteer/engagement technology and reporting preferred
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Sound judgment in a fast-paced environment
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Passion for creating meaningful resident experiences