Staff Regional Office IT Specialist - Corporate IT (Houston)
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Before you apply
LocationUS-TX-Houston
Work modeon-site
Typefull-time
SeniorityLead
Experience4+ yrs
Company size10,000+ people
First seenOct 26, 2026 · 1w ago
Verified live2h ago
At a glanceSummarised by Seekless from the posting.
4 years of experience
Bachelor Degree in Computer Science, Information Technology, or related degree
Technical expertise in desktops, workstations, laptops and other IT peripheral devices
Knowledgeable in LAN/WAN environments
Expert problem-solving and troubleshooting skills
Excellent audio visual skills, including issue troubleshooting abilities
Excellent written and verbal communication skills
Strong analytical and problem solving skills
Proficient computer skills including Microsoft Office suite
Self starter with a bias for proactive initiative, excellent follow through on tasks, strong interpersonal skills, ability to communicate to all levels
Microsoft A+ certification
Skills
LAN
WAN
Microsoft Office
desktops
workstations
laptops
About the role
The Staff Regional Office Information Technology (IT) Specialist will deliver multiple audio services and general Information Technology offerings to our clients across the United States, with a strong emphasis on teamwork, customer commitment, sense of urgency, and continuous improvement. This position will assist with technical advice and support our employee-owners in quality IT and audio services.
Responsibilities
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Perform installation repair and upgrade of computer hardware.
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Perform troubleshooting of hardware and software issues.
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Present training on hardware and software packages.
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Perform preventative IT/Network maintenance tasks.
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Work with Corporate IT Infrastructure team with installation, maintenance and repair of network and phone resources.
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Resolve any issues in Audio Visual (AV) enabled spaces to complete resolution, including coordination with AV integration partners on hardware warranty, control system programming, or cabling issues.
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Collaborate with AV integration partners to coordinate design and implementation of corporate AV standards in any corporate office relocation, remodel, or expansion.
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Perform acceptance testing for any AV integrated control system for all new installations, moves, or changes.
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Develop AV standard configurations that meet the needs of Burns & McDonnell.
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Installation of basic and standard AV when schedule or cost prohibits use of AV integration partner.
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Actively develop and maintain business relationships with regional office staff and management for feedback/user integration.
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Perform IT processes for daily activities as defined by Corporate IT including asset management activities and IT inventory management.
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Resolve asset management tasks by completing appropriate documentation, maintaining inventories of active equipment, and providing for disposition of returned technology assets.
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Provide support for customers in all Burns & McDonnell locations via phone, video, e-mail, and in-person to resolve.
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Resolve incidents assigned from other IT groups or non IT sources.
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Provide AV support during presentations and company-sponsored events
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Provide setup and execution of video conferences.
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Provide training and education to Burns & McDonnell employees on usage of AV systems.
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Performs other duties as assigned
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Complies with all policies and standards
Requirements
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Bachelor Degree in Computer Science, Information Technology, or related degree. and 4 years of experience Required or
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Applicable years of experience may be substituted for degree requirement. Required
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This position requires a self starter with a bias for proactive initiative, excellent follow through on tasks, strong oral and written communication skills, strong interpersonal skills, and an ability to clearly communicate to all levels of employees, management and clients.
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Technical expertise in desktops, workstations, laptops and other IT peripheral devices required.
•
Must be knowledgeable in LAN/WAN environments and possess expert problem-solving and troubleshooting skills.
•
Excellent audio visual skills, including issue troubleshooting abilities.
•
Excellent written and verbal communication skills.
•
Strong analytical and problem solving skills.
•
Proficient computer skills including Microsoft Office suite.
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Microsoft A+ certification Preferred
About the company
Burns & McDonnell is making the world a better place every day. When we take on some of the world’s toughest challenges, we’re putting the industry’s best thinking to work, striving to create amazing success for our clients and amazing careers for our employee-owners. Our staff of more than 7,000 engineers, architects, construction professionals, scientists, consultants and business professionals is constantly growing.
We have offices and projects across the U.S. and around the globe. We are proud to rank among FORTUNE magazine’s 100 Best Companies to Work For. Our culture, powered by 100% employee ownership, plays a major role in getting us there. Each employee brings a high level of commitment to every project. Clients have shown their appreciation of this dedication, rewarding us with a 90% repeat business rate and decades-long partnerships. That’s pretty cool for a firm that started as a small engineering consulting shop back in 1898.
At Burns & McDonnell, you’ll have the opportunity to make a difference while fulfilling your personal and professional ambitions. Our entrepreneurial culture lets you guide your destiny and shape the path your career travels. And with hundreds of service specialties, your career and development options are endless.
Are you ready to create amazing?
Burns & McDonnell is an Equal Opportunity Employer Minorities/Females/Disabled/Veterans
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