TA
TamusPhilanthropy System Analyst
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Before you apply
Salary$4k/mo
LocationCanyon, TX
Typefull-time
SeniorityMid
Experience4+ yrs
DepartmentAdvancement Services
Company size1,001–5,000 people
PostedJul 24, 2026 · 3mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree or equivalent combination of education and experience
Four (4) years of related experience
Systems Analyst experience
Working with end users and IT
Knowledge of donor software (example: Raisers Edge, Ascend, Salesforce, etc.)
Create lists, queries and exports
Understanding of data administration and management functions
Proficiency in Microsoft Office primary software, particularly Excel for use with data
Ability to train, motivate and communicate with staff in a high-volume goal oriented, friendly work environment
Ability to maintain confidentiality
Ability to learn and effectively use new software
Self-Motivated, self-directed, collegial, creative and results oriented
Must have an advanced ability to prioritize tasks, schedules and objectives
Must be collaborative with a strong commitment to team support and positive customer service
Excellent written and verbal communication skills along with strong interpersonal skills and attention to detail
Technical understanding of CRM database systems
Master's degree in computer science or related management field
Eight (8) years of related experience
Experience in developing and maintaining dashboards for displaying and analyzing data
Experience with Ascend, Affinaquest, Salesforce and/or Raisers Edge
Fundraising CRM experience
Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term
Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution's verification of credentials and/or other information required by the institution's procedures, including the completion of the criminal history check
Skills
Microsoft Office
Excel
Ascend CRM
Salesforce
Raiser's Edge
Affinaquest
CRM database systems
NCOA
Benefits
Health insurance
Retirement savings
Paid leave
Paid holidays
Job Title
About the role
Philanthropy System Analyst
Agency
West Texas A&M University
Department
Advancement Services
Proposed Minimum Salary
$4,072.25 monthly
Job Location
Canyon, Texas
Job Type
Staff
Job Description
The A&M System strives to maintain a competitive, high-quality benefit package to support the health and wellness needs of our workforce. This includes comprehensive health and welfare insurance plans, additional health and lifestyle programs, and optional retirement savings opportunities. Eligible employees will have access to paid leave programs in addition to 13-15 paid holidays each year. For more information regarding the benefit package go to: West Texas A&M University: Human Resources Benefits
NOTICE - All posted positions are subject to budget approval.
General Summary:
The Philanthropy System Analyst is responsible for working with others in all areas of the Philanthropy Division as well as with IT to identify operational problems and find solutions. The Philanthropy System Analyst will train users, create reports, conduct user acceptance testing and assist the Philanthropy Team to use the Philanthropy System so it provides the greatest ROI.
Responsibilities:
•
Create lists, queries and exports to extract data from the Ascend CRM with specific criteria
•
Work with IT to develop Ascend CRM to meet the needs of philanthropy users and IT
•
Provide user support for Ascend CRM functionality.
•
Test new releases/updates and work with Philanthropy leadership in decision making and implementation of changes.
•
Develop and recommend data integrity and quality audits for the Ascend CRM to ensure the accuracy of data entry and record coding.
•
Develop methods for streamlining data entry and extraction processes within Ascend CRM.
•
Develop and document relevant business processes involving Ascend CRM including a data dictionary, code tables and crosswalks for data that exists across multiple systems
•
Performs regular data appending procedures from a variety of sources (example: NCOA update and email appends, etc.) following best practices
•
Work with Alumni and Annual Giving on appeal standards, tracking appeal performance, etc.
•
This document represents the major duties, responsibilities, and authorities of this job and is not intended to be a complete list of all tasks and functions. Other duties as assigned.
•
Maintains 100% compliance with timely completion of required System, University and job-specific online training courses.
Necessary Qualifications:
•
Bachelor’s degree or equivalent combination of education and experience.
•
Four (4) years of related experience.
•
Systems Analyst experience.
•
Working with end users and IT.
•
Knowledge of donor software (example: Raisers Edge, Ascend, Salesforce, etc.).
•
Create lists, queries and exports.
•
Understanding of data administration and management functions.
•
Proficiency in Microsoft Office primary software, particularly Excel for use with data.
•
Ability to train, motivate and communicate with staff in a high-volume goal oriented, friendly work environment.
•
Ability to maintain confidentiality.
•
Ability to learn and effectively use new software.
•
Self-Motivated, self-directed, collegial, creative and results oriented.
•
Must have an advanced ability to prioritize tasks, schedules and objectives.
•
Must be collaborative with a strong commitment to team support and positive customer service.
•
Excellent written and verbal communication skills along with strong interpersonal skills and attention to detail.
•
Technical understanding of CRM database systems.
Preferred Qualifications:
•
Master’s degree in computer science or related management field.
•
Eight (8) years of related experience.
•
Experience in developing and maintaining dashboards for displaying and analyzing data.
•
Experience with Ascend, Affinaquest, Salesforce and/or Raisers Edge.
•
Fundraising CRM experience.
Applicant Instructions:
Please include the following with your application:
•
Cover letter
•
Resume
•
Three references
Please attach all documents in the attachment box at the bottom of the “My Experience” page before continuing through the application. Please use the “Upload” button to add each document individually. All revisions must be made prior to application submission. If you need assistance with uploading documents, please contact WTAMU Human Resources at [email protected].
Legal
Due to budgetary reasons, West Texas A&M University will not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.
Texas law requires all males age 18 through 25 to be properly registered with the Selective Service System.
Equal Opportunity /Veterans/Disability Employer.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.