Communicates effectively with patients/families and members of the health care team.
* Incorporates principles of family centered care into daily practice.
* Communicates variances/observation of patient status to RN accurately and timely.
* Ensures patients= rights are respected as identified in the Patient Bill of Rights at all times.
* Demonstrates respect of cultures/cultural diversity of patients/families and health care team members.
* Recognizes the family as defined by the patient.
* Describes and adheres to established therapeutic relationships with patients/families.
* 100% legible documentation.
* Completes 100% of required documentation for assigned unit patients.
* Collaborates with registered nurse and co-workers to resolve patient care problems.
* Utilizes communication system as defined by table of organization and escalation policy to problem solve.
* Reports on and off duty to designated RN 100% of the time.
* Ensures call bells are answered in a timely manner 100% of the time.
* Speaks clearly and persuasively in positive or negative situation.
* Listens and seeks clarification.