· Experience managing enterprise SaaS programs for government, public-sector, or highly regulated clients.
· Ability to operate directly from the customer premises three days per week, manage regular executive interactions, and build trusted relationships with senior stakeholders.
· Extensive client management experience, including close collaboration with business owners and executive-level clients.
· Experienced managing projects in IT, SaaS, Social, or Software environment.
· Experienced working with multi-geo, multicultural delivery teams.
· Prior experience delivering programs in Italy or with Italian enterprise clients is a strong advantage.
· Experienced working on large scale project management in leading multi-organizational initiatives, and driving team accountability to achieve goals.
· Ability to identify and resolve issues, manage risk, develop detailed work plans and specifications, perform resource allocations and run team meetings.
· Demonstrated ability to assume a leadership role in managing project, departmental and enterprise risks related to projects, systems and business analysis.
· Strong influencing skills and negotiation / mediation skills.
· Ability to motivate and focus people resources where there is no direct reporting relationship.
· Proven mentoring, supervisory, and team-building skills.
· Ability to resolve problems with keen instincts and organizational experience.
· Strong knowledge of software development life cycles, web technologies, web development processes.
· Strong verbal and written communication skills.
· Fluency in English and Italian is mandatory to support effective client and stakeholder engagement.
· Experience in Agile project management a plus.
· Certification of any kind for Project Management (Prince2, PMP, SCRUM etc.)
Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based.