LocationTaguig City, National Capital Region (Manila)
Also inBonifacio Global City, Taguig City
Work modeon-site
Typefull-time
SenioritySenior
DepartmentCall Centre
Company size10,000+ people
First seenOct 6, 2026 · 5d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have21
College graduate
Fluency in English speaking and writing
Very good written communication skills
Writing speed of 25 words per minute with an accuracy of 95%
Ability to effectively promote Sun Life products and services
Customer Centric approach
Ability to discover, analyze and solve problems
Ability to demonstrate empathy, self-awareness and emotional control
Good listening skills
Ability to approach situations with a positive attitude
Ability to value open and honest feedback
Ability to be a strong team player
Ability to translate frequent results coaching into continuous improvement
Ability to multitask proficiently in a fast paced, performance driven environment
Ability to deliver superior customer service skills that consistently demonstrate professionalism
Ability to adapt quickly and comfortably to change
Ability to handle stress in a high pressure environment
Attention to detail with strong documentation and follow up skill
Strong and effective verbal and written communication skills
Proficient Windows knowledge
Proficient keyboarding skills
Eligibility3
Willing to work in Bonifacio Global City, Taguig City
Willing to work in nights shifts
We are an equal opportunity employer and welcome applications from Persons with Disabilities
Skills
Windows
About the company
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You’ll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you’ll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Description:
•
College graduate
•
Fluency in English speaking and writing
•
Very good written communication skills
•
Writing speed of 25 words per minute with an accuracy of 95%
•
Ability to effectively promote Sun Life products and services
•
Have a Customer Centric approach
•
Ability to discover, analyze and solve problems
•
Ability to demonstrate empathy, self-awareness and emotional control
•
Good listening skills
•
Ability to approach situations with a positive attitude
•
Ability to value open and honest feedback
•
Ability to be a strong team player
•
Ability to translate frequent results coaching into continuous improvement
•
Ability to multitask proficiently in a fast paced, performance driven environment
•
Ability to deliver superior customer service skills that consistently demonstrate professionalism
•
Ability to adapt quickly and comfortably to change
•
Ability to handle stress in a high pressure environment
•
Attention to detail with strong documentation and follow up skill
•
Strong and effective verbal and written communication skills
•
Proficient Windows knowledge
•
Proficient keyboarding skills
•
Applicants must be willing to work in Bonifacio Global City, Taguig City.
•
Applicants must be willing to work in nights shifts.
Legal
We are an equal opportunity employer and welcome applications from Persons with Disabilities.