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System Testing & Data Analyst (37773) (30186)

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Before you apply
LocationMultiple Locations
Also inHelena, Montana
Work modehybrid
Typefull-time
SeniorityMid
Experience1+ yrs
DepartmentHuman and Community Services / Business Operations Division
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
General knowledge with Software Development (SDLC) processes
Knowledge of user acceptance testing methods as well as other information system testing techniques
Knowledge of eligibility and public assistance programs including TANF, SNAP and Medicaid
Excellent analytical, written, verbal, interpersonal communication skills
Ability to set-up, execute, and trouble shoot system functionality in alignment with expected test results and testing timeframes
Ability to support cross-functional group activities in the development and implementation of changes
Ability to operate a personal computer and general office equipment as necessary to complete essential functions
Bachelor’s degree in related degree such as information technology and human services
One year of experience in a public assistance field working with SNAP, TANF and Medicaid programs
Prior testing experience in CHIMES EA or other similar eligibility data system
Preferred experience with CHIMES EA, JIRA, and JAMA
Skills
CHIMES EA
JIRA
JAMA
Benefits
Healthcare coverage
Retirement plans
Paid vacation
Sick leave
Holidays
Work/life balance
Public service loan forgiveness (pslf)
Hiring process
To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site atwww.statecareers.mt.gov.
The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Human and Community Services / Business Operations Division.
About the role
This position is involved in the analysis, design, execution, and support for user acceptance testing. The testing and validation will take place in multiple IT projects, including eligibility and benefit management systems and requires overseeing execution in overlapping software development lifecycles.
Responsibilities
The System Testing and Data Analyst develops, plans, and implements test cases based on software requirements, researches ad hoc files, and reviews data and reporting logic. Serves as the first point of contact for any system issues and provides end user systems support.
Why Join DPHHS
Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents.
The State of Montana’s comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities whether you are joining the workforce or have several years of experience.
Qualifications for this Career Opportunity
· General knowledge with Software Development (SDLC) processes.
· Knowledge of user acceptance testing methods as well as other information system testing techniques.
· Knowledge of eligibility and public assistance programs including TANF, SNAP and Medicaid.
· Knowledge and understanding the discipline of testing and how to effectively implement best practices and maintain a testing strategy.
· Excellent analytical, written, verbal, interpersonal communication skills.
· Ability to set-up, execute, and trouble shoot system functionality in alignment with expected test results and testing timeframes.
· Ability to support cross-functional group activities in the development and implementation of changes.
· Ability to operate a personal computer and general office equipment as necessary to complete essential functions.
· Minimum Qualifications
· Bachelor’s degree in related degree such as information technology and human services.
· One year of experience in a public assistance field working with SNAP, TANF and Medicaid programs.
· Prior testing experience in CHIMES EA or other similar eligibility data system.
· Other equivalent combinations of education and experience may be considered on a case-by-case basis.
Nice to have
· Preferred experience with CHIMES EA, JIRA, and JAMA.
How to Apply
To be considered for a DPHHS position, submit the following required documents with your application on the State of Montana Careers website. When submitting the required documents, you must check the “relevant document” box to ensure your attachments are uploaded correctly to your application for this position.
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Cover Letter
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Resume
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References
Successful applicants will be subject to background checks relevant to the position and must pass reference checks before an offer will be extended. DPHHS is an equal opportunity employer. Women, minorities, and people with disabilities are encouraged to apply. For a copy of the full job description or if you need a reasonable accommodation in the application or hiring process, contact DPHHS Human Resources listed below.
Additional Information
This position may be eligible for partial telework within the state of Montana. Specific conditions will be provided by the supervisor and must adhere to state policy.
The primary location for this position is Helena, however other locations where office space is available will also be considered. Specific conditions will be provided by the supervisor and must adhere to state and DPHHS policies.
This position is grant funded through June 30, 2027.
Legal
Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.