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550 Madison

Food Expeditor (550 Madison)

Salary$35 – $40/hr
Location550
Also in550 Madison Ave, New York, NY 10022
Work modeon-site
SeniorityEntry
DepartmentBack of House
Company size51–200 people
First seenOct 3, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have12
Communicates information effectively and efficiently
Excellent organizational skills and attention to detail
Possesses a positive, results-oriented, team-player mentality
Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment
Ability to under pressure and maintain professionalism when working under stress
Knowledge of workplace safety procedures and local Department of Health standards
Food Handler's Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy
Certification for responsible alcohol service or ability to obtain within 6 months
Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace
Ability to execute steps of service in adherence with company policy
Excellent interpersonal and customer service skills
Excellent communication with management and teammates
Eligibility4
Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English
Must be reachable by email and able to communicate via phone
Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required)
Must be of legal age to serve alcohol
Skills
Microsoft Office
Google Workspace
point of sales system
reservations management software
inventory management software
Benefits
Health insurance
Dental insurance
Vision insurance
Flexible spending account
Health savings account
Commuter benefits
Referral bonus
Career advancement
Employee recognition
Employee dining discounts
Paid time off
About the company
We are seeking to hire dynamic and experienced team members to join our award winning hospitality team as Gracious Hospitality Management expands our operations to our newest project, 550 Madison.
Gracious Hospitality Management’s 550 Madison project is their most ambitious to date: a multi-level, 15,000-square-foot dining destination inside the iconic landmark Sony building. The project brings together three distinct concepts — the second New York location of the Michelin-starred COTE Korean Steakhouse, an all-day multi-bar and dining concept, Bar Chimera, and an intimate sushi restaurant led by Michelin-starred Chef Masahiro Yoshitake, Sushi Yoshitake. Designed by Rockwell Group, with Yoshio Itai collaborating on the sushi concept, 550 Madison is set to redefine immersive, transportive dining in Midtown Manhattan.
Hiring process
550 Madison is hosting an Open Call Hiring Event and we want to meet you! If you’re looking to work in either Back or Front of House roles — this is your chance to learn more about our team, our culture, and the exciting opportunities we have available.
DETAILS:
📍 Location: 550 Madison Avenue
550 Madison AveNew York, NY 10022
**Upon arrival, please use the main entrance of Bar Chimera.
📅 Date: Monday, June 15, 2026
⏰ Time: From 10:00am to 2:00pm
What to bring: – A copy of your resume (if you have one)
– A great attitude and passion for hospitality
Feel free to arrive at any time between 10 AM and 1PM. Kindly note that there may be a wait depending on when you arrive, we strongly recommend coming as early as possible.
We can’t wait to meet you!
About the role
The Food Expeditor serves as the final checkpoint between the kitchen and the dining room — ensuring every plate that leaves the pass is accurate, properly presented, and delivered on time. This role requires sharp organizational skills, thorough menu knowledge, and the ability to lead with composure during peak service.
Essential Job Duties & Responsibilities
Duties include, but are not limited to:
Order Coordination & Flow
•
Coordinates order flow between the kitchen and dining room, managing multiple tickets concurrently and calling the pass clearly and efficiently.
•
Monitors ticket times and communicates proactively with kitchen staff to maintain pacing and flag delays to the Chef or floor management.
•
Confirms all dishes within a ticket are completed simultaneously before service.
•
Maintains thorough knowledge of all menu items, ingredients, and allergens to support quality control and team inquiries.
Ticket Accuracy & Quality Control
•
Reviews all tickets for accuracy, modifications, special requests, and allergies; resolves discrepancies before dishes leave the kitchen.
•
Performs a final quality check on every plate — verifying presentation, portioning, temperature, and adherence to Executive Chef standards.
•
Ensures guests with allergies or dietary restrictions receive correct dishes and that all modifications are properly executed.
•
Communicates when items are a gift from the house, contain allergen modifications, or have been adjusted for a guest request.
Station Management
•
Maintains a clean, organized, and fully stocked expo station; ensures plate ware, silverware, and garnishes are prepared before service.
•
Completes assigned side work for setup and breakdown of expeditor and runner stations; stocks supplies for dining, to-go, and delivery operations.
•
Keeps coolers and walk-ins stocked and organized; alerts management when supplies are running low.
Team Leadership & Training
•
Serves as the liaison between Front of House and Back of House, facilitating clear communication throughout service.
•
Directs runners during service on table numbers, seat positions, and delivery sequence; assists with menu knowledge and allergy training.
•
Trains new employees as assigned and assists other areas of the restaurant when requested by management.
Standards:
•
Upholds GHM’s mission to delight our customers.
•
Consistently performs actions that positively impact the customer experience, and identifies opportunities to delight in all planning and processes.
•
Display knowledge of Cote brand, culture, and product.
•
Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
•
Maintain professional and respectful behavior when in contact with customers, management, and teammates.
•
Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook.
•
Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
•
Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
•
Take care of all company property.
•
Maintain safety, cleanliness, and sanitation standards.
•
Comply with federal, state, and local laws and regulations.
Qualifications:
•
Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
•
Must be reachable by email and able to communicate via phone as well.
•
Communicates information effectively and efficiently.
•
Excellent organizational skills and attention to detail.
•
Possesses a positive, results-oriented, team-player mentality.
•
Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
•
Ability to under pressure and maintain professionalism when working under stress.
•
Knowledge of workplace safety procedures and local Department of Health standards.
•
Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
•
Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.
•
Must be of legal age to serve alcohol.
•
Certification for responsible alcohol service or ability to obtain within 6 months.
•
Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace.
•
Ability to execute steps of service in adherence with company policy.
•
Excellent interpersonal and customer service skills.
•
Excellent communication with management and teammates.
Legal
New York State’s Pay Transparency Law requires employers to include a range of pay for
all advertised job, promotion, or transfer opportunities.
New York Pay Range
$35—$40 USD
Benefits (with variation for full-time/part-time employment):
•
Structured, generous compensation for all positions
•
Comprehensive Medical, Dental, and Vision benefits
•
Flexible Spending Account/Health Savings Account
•
Commuter Benefits
•
Referral Bonus Program
•
Career Advancement Opportunities
•
Employee Recognition Awards
•
Employee Dining Discounts
•
Paid Time Off
550 Madison fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status.
Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at [email protected]
More roles at 550 Madison
Server Assistant- Bar ChimeraSous Chef (Chimera 550 Madison)Service Captain (550 Madison)Server (550 Madison)Sommelier (550 Madison)
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