At a glanceSummarised by Seekless from the posting.
Must have16
Bachelor's degree in Electrical Engineering or Computer Science
7.5+ years of directly related experience
Strong understanding of PCIe/CXL, NVMe, SAS/SATA, SCSI, and other storage related technologies
Strong technical leadership and teamwork
Strong understanding of Web applications & customer service software
Strong verbal and written communication skills with customer facing experience and presentation skills
Experience with board-level debug
Experience with bench top equipment such as protocol analyzers/exercisers, logic analyzers, and other storage or networking related test equipment
Ability to effectively work with cross-functional teams and across multiple geographical locations
Tier 1 customer facing experience and ability to understand requirements and drive them through the project management process
Provide training as needed to end customers, Microchip Applications and FAEs
Provide customer and field engineer support as needed
Must demonstrate initiative and be self-motivated
Independent but also works well within the cross functional teams across multiple geographical locations
Creative with attention to detail
Ability to multi-task and meet deadlines
Nice to have14
Experience with RISC, MIPS, ARM based embedded processors
Experience with storage accelerators
Experience with AI/ML, deep learning, and natural language processing
Experience working with Marketing and Sales teams
Understanding of server BIOS functionality and device drivers
Experience with server/storage firmware and software
Hardware and chip development/debug skills
Experience with high-speed debug equipment like oscilloscopes, DCAJ and BERT
Debugging skills and experience with kernel (Windbg), JTAG, serial port, Greenhills Debugger
Experience in the Storage Industry
TCP/IP knowledge/experience
Local Area Networking experience
Experienced with Storage management (MCTP, BMC, etc.)
Highly structured programming in C, C++, and TCL/TK or other scripting language
Skills
SAS
SATA
NVMe
PCIe
CXL
SCSI
C
C++
TCL/TK
ARM
MIPS
RISC
BIOS
JTAG
Windbg
Greenhills Debugger
MCTP
BMC
TCP/IP
AI/ML
deep learning
natural language processing
About the company
Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc.
People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip’s nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values; we affectionately refer to it as the Aggregate System and it’s won us countless awards for diversity and workplace excellence.
Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you.
Visit our careers page to see what exciting opportunities and company perks await!
Job Description:
Microchip Technology Inc. has a Senior Engineer II-Applications (Software/Firmware) opening based in Houston, TX. The successful candidate will be working closely with the product development, validation, marketing, and sales teams to provide world-class technical customer support for the Datacenter and Server channel products. This will include assisting in design wins, supporting customer product ramp & production, documenting complex systems issues, and working with development teams to resolve issues in a timely manner. These activities require the ability to work and gather information across functional groups, external customers, and product programs to determine the optimal solutions for our North American and International customers.
Responsibilities:
•
Support SAS/SATA/NVMe Protocol, RAID controller embedded firmware, OS drivers, and management software
•
Support PCIe, security, and encryption technologies
•
Work closely with Tier 1 OEMs and their ODMs to define requirements, assisting in design wins, manage deliverables and support initial system bring-up to full production
•
Work closely with channel customers, ECO System partners, and distribution
•
Publishing & maintaining system compatibility lists, SW releases, release notes, and web postings
•
Maintain knowledge base & issue tracking database
•
Work independently, and in a team environment
•
Root cause & document customer issues in a timely manner independently or by leading a cross-functional team
•
Develop and review customer level documentation including user guides, release notes, technical product training, and application notes
•
Understand customer requirements and drive them through the project management process
•
Provide training as needed to end customers, MCHP FAEs, and MCHP sales
•
Travel within North America and internationally, as needed, to work at customer sites to debug firmware and software
Requirements/Qualifications:
•
Bachelor’s degree in Electrical Engineering or Computer Science with 7.5+ years of directly related experience
•
Strong understanding of PCIe/CXL, NVMe, SAS/SATA, SCSI, and other storage related technologies
•
Strong technical leadership and teamwork
•
Strong understanding of Web applications & customer service software
•
Strong verbal and written communication skills with customer facing experience and presentation skills
•
Experience with board-level debug
•
Experience with bench top equipment such as protocol analyzers/exercisers, logic analyzers, and other storage or networking related test equipment
•
Ability to effectively work with cross-functional teams and across multiple geographical locations
•
Tier 1 customer facing experience and ability to understand requirements and drive them through the project management process
•
Provide training as needed to end customers, Microchip Applications and FAEs
•
Provide customer and field engineer support as needed
•
Must demonstrate initiative and be self-motivated
•
Independent but also works well within the cross functional teams across multiple geographical locations
•
Creative with attention to detail
•
Ability to multi-task and meet deadlines
Preferred Qualifications:
•
Experience with RISC, MIPS, ARM based embedded processors
•
Experience with storage accelerators
•
Experience with AI/ML, deep learning, and natural language processing
•
Experience working with Marketing and Sales teams
•
Understanding of server BIOS functionality and device drivers
•
Experience with server/storage firmware and software
•
Hardware and chip development/debug skills
•
Experience with high-speed debug equipment like oscilloscopes, DCAJ and BERT
•
Debugging skills and experience with kernel (Windbg), JTAG, serial port, Greenhills Debugger
•
Experience in the Storage Industry
•
TCP/IP knowledge/experience
•
Local Area Networking experience
•
Experienced with Storage management (MCTP, BMC, etc.)
•
Highly structured programming in C, C++, and TCL/TK or other scripting language
Travel Time:
0% - 25%
Physical Attributes:
Carrying, Feeling, Hearing, Lifting, Pulling, Pushing, Reaching, Seeing, Talking, Works Around Others
Microchip Technology Inc is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
For more information on applicable equal employment regulations, please refer to the Know Your Rights: Workplace Discrimination is Illegal Poster.
To all recruitment agencies: Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.