Telephone Operator
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Before you apply
SalaryNo pay range posted
LocationWailuku, HI, US
Work modeon-site
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedNov 2, 2026 · 4d ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Performs duties of telephone/switchboard operator
Performs clerical duties which include word processing, filing, and photocopying
Maintains and updates on-call schedules
Processes all alarms and emergency codes and pages
Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service
Job Summary:
Under direct supervision, performs variety of communication functions including, but not limited to, operating telephone/switchboard/paging systems, issuing paging equipment, clerical duties and providing technical support; collaborates with other staff members both within and outside department in accomplishing of own job duties as well as to assist others in accomplishing theirs; serves as team player and role model.
Essential Responsibilities:
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Performs duties of telephone/switchboard operator. Receives, directs, scans, and relays routine and emergency calls/pages to appropriate areas and individuals before, during, and after hours.Provides back-up information services to customers on campus when information desk is closed; provides courtesy calls. Processes local and long distance outgoing calls and performs overhead paging in a professional manner.
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Performs clerical duties which include word processing, filing, and photocopying in support of departmental needs. Maintainsand updates on-call schedules and works with the Medical Staff Office to maintain a list of physicians personal telephone numbers. Works with IT to maintain the Telephone Directory and updates and compiles new and/or additional telephone/pager listings.
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Notifies appropriate areas of problems or issues that occur. Notifies supervisor when problems occur. Logs complaints/issues in daily journal; refers problems/special calls to supervisor.
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Processes all alarms and emergency codes and pages; notified affected staff and/or external agencies/vendors.
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Responsible for contacting other persons as may be required to on-call schedule and/or procedure.
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Demonstrates knowledge, skills, and abilities necessary to provide culturally sensitive care and/or service.
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Performs other duties and accepts responsibility as assigned.