Sr. Support Analyst, FICC & EQD Applications, IT
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Before you apply
LocationHong Kong
Work modeon-site
Typefull-time
SenioritySenior
Experience5–8 yrs
Company size10,000+ people
PostedMay 2, 2025 · 1y ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on May 2, 202558% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Bachelor’s Degree (or equivalent) or above in Computer Science, Software Engineering or an IT related discipline from a prestigious institution
5-8 years experience in system support of systems supporting securities trading
Good knowledge of SQL
Proficiency in Windows and Linux server commands and shell scripts
Good understanding of server and network infrastructure
Proven problem-solving and analytical skills
Good communication skills
Very strong attention to details
Able to work under pressure
Willing to work on morning shifts (from 7am) and take turns to work on weekends (with compensation)
Business knowledge of equity derivative products and business flows highly advantageous
Understand HKEX trading rules, market behavior and trading cycle in both agency and principal is highly advantageous
Understand HKEX derivative products, structured products and Market making rules is highly advantageous
Hands on with Python, VBA or other scripting advantageous
Putonghua (Mandarin Chinese) advantageous
Skills
Calypso
TBricks
Imagine
SQL
Windows
Linux
Python
VBA
Key Areas of Responsibilities
•
Provide functional support on Calypso, TBricks, Imagine, and several in-house systems to users
•
Performing health checks and monitoring of critical systems
•
Incident escalation and management
•
Manage change requests from development and infrastructure teams and other configuration changes
•
Configure system monitoring rules and respond to monitoring alerts
•
Maintain documentation on operational procedures and technical environment configuration
•
Perform BCP drills and help with IT security and audit review
•
Leads projects related to new system and server deployment
•
Other tasks as directed by the manager
Requirements
•
Bachelor’s Degree (or equivalent) or above in Computer Science, Software Engineering or an IT related discipline from a prestigious institution
•
5-8 years experience in system support of systems supporting securities trading
•
Good knowledge of SQL
•
Proficiency in Windows and Linux server commands and shell scripts
•
Good understanding of server and network infrastructure
•
Proven problem-solving and analytical skills
•
Good communication skills
•
Very strong attention to details
•
Able to work under pressure
•
Willing to work on morning shifts (from 7am) and take turns to work on weekends (with compensation)
Additional requirements
Nice to have
•
Business knowledge of equity derivative products and business flows highly advantageous
•
Understand HKEX trading rules, market behavior and trading cycle in both agency and principal is highly advantageous.
•
Understand HKEX derivative products, structured products and Market making rules is highly advantageous
•
Hands on with Python, VBA or other scripting advantageous
•
Putonghua (Mandarin Chinese) advantageous
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