Danish speaking Fitbit Products Support Specialist in Bulgaria - Relocation pack
LocationRanders, Central Denmark Region, Denmark
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentCyriel
Company size10,000+ people
PostedJul 23, 2026 · 2mo ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Fluency in Danish language for daily communication with customers
Good command of English (B1 or similar) for training and internal communication
Basic understanding of iOS and Android OS use/features
Demonstrating empathy
Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
Result-oriented with personal performance
Friendly and outgoing personality
Looking for a long-term employment
Skills
iOS
Android
Benefits
Company provided accommodation
Health insurance
Training
Career development
Bonuses
About the role
Are you a Danish speaker with a passion for technology, health, and helping people? Mercier Consultancy is looking for a Danish-Speaking Fitbit Support Specialist to join a world-leading technology company in Sofia, Bulgaria.
This is your opportunity to build an international career while supporting users of one of the world’s most recognised wearable technology brands. If you enjoy solving problems, delivering exceptional customer service, and working in a dynamic multicultural environment, we’d love to hear from you!
Your Responsibilities
•
Provide exceptional customer support to Danish-speaking Fitbit users via phone, email, and chat.
•
Assist customers with device setup, syncing, troubleshooting, and account-related enquiries.
•
Help users understand Fitbit features, apps, and health tracking capabilities.
•
Resolve technical issues efficiently while ensuring a positive customer experience.
•
Accurately document customer interactions using internal support systems.
•
Work closely with colleagues and technical teams to deliver fast and effective solutions.
Requirements
What we expect from you:
•
Fluency in Danish language for daily communication with customers
•
Good command of English (B1 or similar) for training and internal communication
•
Basic understanding of iOS and Android OS use/features
•
Demonstrating empathy
•
Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player
•
Result-oriented with personal performance
•
Friendly and outgoing personality
•
Looking for a long-term employment
Benefits
•
Company-Provided Accommodation on arrival, and assistance in finding a long-term home
•
Fully paid training
•
Stable job and career development opportunities
•
Attractive salary
•
Additional health insurance
•
50+ benefits and services to choose from
•
Positive international working environment
•
Support and learning
•
Employee referral bonuses
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