Primary Duties and Responsibilities:
· Design, Plan, Install, Administer and Troubleshoot applications, systems, and
services in production and lab/test environments
· Analyze and resolve complex problems including interoperability issues caused
by hardware, software, or network components
· Participate in architecture/design review, requirements analysis, capacity
planning and provide guidance to development and product management teams
· Assist in Integration of applications and services with network management
tools and other enterprise tools
· Develop KPIs and other system metrics for capacity planning, performance
management, and monitoring
· Oversee daily operations of large-scale carrier grade systems; schedule,
document and implement maintenance and troubleshooting procedures as
necessary
· Pro-actively communicate status to project managers, upper management, and
customers
· Participate in an on-call rotation to maintain 24x7 service support