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Account Management Specialist

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Before you apply
LocationCairo, Cairo Governorate, Egypt
Work modehybrid
Typefull-time
SeniorityMid
Experience2–4 yrs
DepartmentHuman Resources
Company size51–200 people
PostedOct 26, 2026 · 1w ago
Verified live21h ago
At a glanceSummarised by Seekless from the posting.
Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field
2–4 years of experience in Account Management, Customer Success, or a related role
Proven experience in client relationship management and achieving sales targets
Strong understanding of upselling and cross-selling techniques
Excellent communication, negotiation, and presentation skills
Strong customer-service and relationship-building skills
Good analytical and problem-solving abilities
Target-oriented with strong follow-up and organizational skills
Ability to manage multiple accounts and priorities simultaneously
Proficiency in MS Office, especially Excel
Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses
Skills
MS Office
Excel
Benefits
Competitive salary
Medical insurance
Social insurance
Hybrid work
About the company
PetroApp is a smart fuel management technology company helping organizations gain greater control, visibility, and efficiency over their fuel consumption and distribution.
Our solution uses NFC technology to enable real-time fuel monitoring and reporting, helping companies reduce waste, improve accountability, and optimize their fuel operations.
Today, PetroApp is expanding across 4 countries: Saudi Arabia, Egypt, Thailand, and Nigeria, with a growing international team building technology solutions for the energy, transportation, and fleet management sectors.
What You’ll Do
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Manage and maintain strong relationships with existing clients.
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Act as the main point of contact and ensure a positive customer experience.
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Understand client needs and recommend suitable PetroApp products and services.
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Identify and maximize upselling and cross-selling opportunities.
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Achieve monthly account management and sales targets.
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Follow up on client requests, issues, and escalations to ensure timely resolution.
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Coordinate with internal teams to address client requirements.
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Monitor account performance, customer satisfaction, and retention.
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Maintain accurate and up-to-date client information and records.
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Prepare regular reports on account performance and sales activities.
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Proactively identify opportunities to increase client engagement and revenue.
Requirements
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Bachelor’s degree in Business Administration, Marketing, Commerce, or a related field.
•
2–4 years of experience in Account Management, Customer Success, or a related role.
•
Proven experience in client relationship management and achieving sales targets.
•
Strong understanding of upselling and cross-selling techniques.
•
Excellent communication, negotiation, and presentation skills.
•
Strong customer-service and relationship-building skills.
•
Good analytical and problem-solving abilities.
•
Target-oriented with strong follow-up and organizational skills.
•
Ability to manage multiple accounts and priorities simultaneously.
•
Proficiency in MS Office, especially Excel.
•
Experience in B2B, SaaS, fleet management, mobility, or technology-related businesses.
Benefits
•
Competitive salary and commissions.
•
Medical insurance.
•
Social insurance.
•
Hybrid work model (1 day working from home per week).
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Learning and development opportunities.
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Career growth and internal mobility.
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A collaborative and supportive work environment.
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Exposure to a fast-growing technology and fleet management business.