Cracken is an applied AI lab building world’s first full kill chain proactive cyber platform. Built by cyber warfare-experienced operators and AI researchers Cracken keeps digital infrastructure resilient so businesses and societies operate.
About the role
We’re now looking for a Business Associate to support our leadership team. This is an execution-focused role combining business and executive support - ideal for someone who thrives on precision, efficiency, helping executives save time, and building automated systems.
This role is for someone who thrives in high-ownership environments and enjoys building systems that make organizations run faster and smarter. You will operate as a trusted operational partner to leadership and play a key role in scaling the company’s internal infrastructure.
Who You Are
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3+ years in operations, client services, or project/program management (2+ years in tech required, ideally high-growth/startup).
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Real, proven cases of taking complex projects end-to-end without guidance.
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Real, proven cases of process automation with AI tools (LLMs, Zapier, Make, n8n, custom scripts, etc.).
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Proficient in Google Workspace, Notion, Slack, Jira, Figma; comfortable recording Loom sessions.
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Familiarity with HR/recruitment tools (Ashby, Deel, Checkr).
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Ability to work at high velocity -you get a task, and within hours it’s done.
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Not satisfied with “just fine” - you move fast while aiming for excellence.
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Exceptional attention to detail; proven ability to structure and execute flawlessly.
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Startup mindset: ownership, speed, and ability to thrive with little hand-holding.
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Strong English (C1+).
Key Responsibilities
Operations & Program Leadership
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Own and manage critical operational workflows across legal, finance and leadership operations.
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Drive cross-functional projects end-to-end, coordinating stakeholders and ensuring on-time execution.
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Oversee preparation and management of contracts, NDAs, and operational documentation
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Conduct rapid research on vendors, markets, and operational solutions, delivering clear recommendations and decision-ready insights.
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Proactively identify operational gaps and implement improvements before they become blockers.
People Operations & Recruiting
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Own and continuously improve the employee onboarding experience and internal people operations processes.
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Coordinate and streamline the recruitment pipeline, ensuring a smooth candidate and hiring manager experience.
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Support workforce operations including compliance, documentation, and HR system maintenance.
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Plan and manage business travel logistics and internal events.
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Contribute to building scalable internal culture and operational practices.
Finance & Administrative Operations
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Own core operational finance workflows including invoicing, payment tracking, and financial documentation management.
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Maintain organized, audit-ready financial records and operational documentation.
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Coordinate with external partners (CPA, legal, vendors) to ensure timely compliance and operational accuracy.
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Improve internal financial processes and reporting where possible.
Systems, Automation & Process Design
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Identify operational inefficiencies across the organization and design scalable systems to eliminate manual work.
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Build and maintain automation workflows using AI and no-code tools.
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Develop and maintain operational playbooks and documentation to enable repeatable and scalable processes.
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Act as an internal champion for operational excellence, automation, and productivity improvements.
Why Cracken?
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Real-world impactOur technology is validated in high-stakes, real-world environments and grounded in hands-on internal research.
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Team with a missionUkrainian-heavy international team of PhDs, professors, and senior industry engineers, driven by intrinsic motivation and real-world adversity.
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Adaptive rolesWe shape roles around exceptional talent - your ownership and drive will define your path.
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Perfect timingOperating at the intersection of AI, cybersecurity, and autonomous systems, Cracken is uniquely positioned to build resilient security products.
What We Offer
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Ownership over a core cybersecurity product
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Direct collaboration with founders and senior engineers
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High autonomy and real impact on product direction