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SCI

Sales Professional - Inside Sales

Salary$18/hr
LocationCA - Whittier
Work modeon-site
Typefull-time
SeniorityEntry
Experience1–2 yrs
DepartmentSales
Company size10,000+ people
First seenOct 8, 2026 · 3d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have24
Prospect a minimum of 1-2 hours each day
Obtain referrals from families served by the location
Network and build community and civic relationships
Explain and present presentations to families served and referred families
Maintain and track activity
Respond to client inquiries in a timely, respectful, sensitive and professional manner
Connect with families through listening, honest communication and genuine concern
Develop an understanding of each family's unique needs and offer solutions
Stay in touch with families to ensure satisfaction
Prepare for all appointments and perform all procedures with professionalism and attention to detail
Follow through on all customer problems and requests
Build trust-based relationships to earn the right to ask for referrals
Earn the right to gain referrals to offer protection to family members and friends
Collaborate and team with funeral directors, location managers, and other staff to provide seamless service
Thoroughly review previous services and contacts with families
Share family concerns with the SCI team
High school diploma or equivalent
Current state/province issued driver's license with acceptable driving record
Insurance license if required by state/province law
Must pass Company's internal presentation certification within 30 days of hire
Ability to obtain and maintain insurance license if required
Ability to treat others with empathy and respect
Knowledge of computers and some software
Customer service skills
Eligibility6
Ability to work evenings and/or weekends every month
Ability to drive frequently
Flexible hours with ability to work up to 12 hours in a day
Criminal conviction history verified due to material job duties
Equal opportunity employer compliance
Accommodation for disabilities upon request
Benefits
Medical insurance
Dental insurance
Vision insurance
Flexible spending account
Health savings account
Sick leave
Short term disability
Long term disability
Life insurance
Accidental death or dismemberment insurance
Dependent life insurance
401(k)
About the company
Our associates celebrate lives. We celebrate our associates.
About the role
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
Lead Generation
•
Holds self-accountable for prospecting a minimum of 1-2 hours each day
•
Obtains referrals from families served by the location
•
Networks and builds community and civic relationships
•
Explains and presents presentations to families served and referred families
•
Maintains and tracks activity l
Build Relationships with Families
• Responds to client inquiries in a timely, respectful, sensitive and professional manner
• Connects with families through listening, honest communication and genuine concern
• Develops an understanding of each family’s unique needs and offers solutions that provide value to them
• Stays in touch with families to ensure satisfaction
• Prepares for all appointments and performs all procedures with professionalism and attention to detail
• Follows through on all customer problems and requests
• Builds trust-based relationships to earn the right to ask for referrals
• Earns the right to gain referrals to offer protection to protect family members, and the family’s relatives and friends, by educating them on the benefits of pre-planning
Teamwork
• Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
• Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
• Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
• Shares family concerns with rest of the SCI team
MINIMUM REQUIREMENTS
Education
· High school diploma or equivalent
· 1-2 years of college or an equivalent of education and experience
Experience
• High school equivalency and 1-2 years of college or an equivalent of education and experience
• 1-2 years of customer service or sales industry experience preferred
Licenses
· Current state/province issued driver’s license with an acceptable driving record
· Insurance license if required by state/province law and as prescribed by each state board
Knowledge, Skills and Abilities
•
Must be able to pass the Company’s internal presentation certification within thirty days of hire
•
Ability to work a number of evenings and or weekends every month
•
Ability to drive frequently
•
Ability to obtain and maintain an insurance license if required by state/province
•
Flexible hours but, at times must have the ability to work up to 12 hours in a day
•
Ability to treat others with empathy and respect
•
Knowledge of computers and some software
•
Customer service skills
Compensation:
*$18.47/hr Plus Commission and Bonus
Benefits (dependent upon eligibility):
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program.
Legal
As part of your pre-employment background check, your criminal conviction history will be verified given that this role requires the following material job duties: Working with or around client families, colleagues, and working with confidential information. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in withdrawal of a conditional job offer.
Rose Hills is an Equal Opportunity Employer. The company’s hiring procedures do not discriminate against any person on the basis of race, color, national origin, religion, ethnicity, age, sex, sexual-orientation, veteran’s status or disability, or any other legally protected status.
SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities.
Postal Code: 90601Category (Portal Searching): SalesJob Location: US-CA - Whittier
More roles at SCI
Funeral Service AssistantOutside Sales AdvisorSales Professional - Inside SalesFuneral Service Assistant (part-time)Recruiter II
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