Medical Virtual Assistant
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Before you apply
Salary$800/hr
LocationQuezon City, National Capital Region, Philippines
Work moderemote
Typefull-time
SeniorityEntry
Experience1–2 yrs
DepartmentVirtual Assistants
Company size51–200 people
PostedMay 6, 2026 · 6mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on May 6, 202650% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Excellent verbal and written English communication skills
At least 1-2 years of experience in a medical-related background
Familiar with medical terminologies
Intermediate skills with Google Workspace and/or Microsoft Office
Strong attention to detail
Impartial
Highly organized
Computer savvy
A healthcare-related degree is highly preferred
HIPAA Certification is a plus
Open to working night shifts
Skills
Cerner
Epic
AthenaNet
AthenaHealth
NextGen
Google Workspace
Microsoft Office
Benefits
Health insurance
Paid time off
Training
Performance bonus
Remote work
About the role
A medical virtual assistant works closely with medical professionals or health insurance companies to ensure that the best interests of the healthcare provider, patient, and medical establishment are met.
TASKS:
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Managing inbound calls from and outbound calls to patients, providers, and healthcare insurance companies regarding inquiries, appointments, and data verification;
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Maintaining great phone etiquette
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Obtaining medical history by navigating through different Electronic Medical Records systems (EMRs) such as – Cerner, Epic, AthenaNet/AthenaHealth, and, NextGen
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Verifying healthcare insurance coverage and eligibility
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Providing administrative support that includes: a) data entry. b) appointment scheduling, c) email management, d) record management, e) and time-keeping
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Taking charge of health promotion, explanation of care plans, admissions, new patient intake, and front-desk triage
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Establishing a professional relationship with medical professionals and patients by acting as a primary liaison between patients and providers
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Strictly adhering and complying with the HIPAA policy
Requirements
QUALIFICATIONS:
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Must have excellent verbal and written English communication skills
•
At least 1-2 years of experience in a medical-related background
•
Familiar with medical terminologies
•
A healthcare-related degree is highly preferred
•
Intermediate skills with Google Workspace and/or Microsoft Office
•
HIPAA Certification is a plus
•
Strong attention to detail
•
Impartial
•
Highly organized
•
Computer savvy
•
Open to working night shifts
MINIMUM SYSTEM REQUIREMENTS:
•
PRIMARY SYSTEM
•
Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 2000 series or higher
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Computer Memory/RAM: 8.00 GB
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Computer Operating System: At least Windows 11 64-bit or macOS Sonoma (14)
•
Headset: Any USB-type headset with noise-cancelling feature
•
Camera: Capable of a clear and crisp video output
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BACK-UP SYSTEM
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OPTION 1 (BACKUP SYSTEM):
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Computer Processor: Intel Core i5-6000 (6th Gen or higher) or AMD Ryzen 5 or higher
•
Computer Memory/RAM: 8.00 GB
•
Computer Operating System: At least Windows 11 64-bit or macOS Sonoma (14)
•
Headset: Any USB-type headset with noise-cancelling feature (Optional)
•
OPTION 2 (POWER SUPPLY - UPS):
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Must be capable of powering your work station for at least 3 hours
•
Typically a device with 240Wh or higher will be sufficient
•
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
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PRIMARY INTERNET CONNECTION
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DSL / Fiber Connection - Minimum of 100mb/s contracted
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BACK-UP INTERNET CONNECTION
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Minimum of 20mb/s (Cell)
RECOMMENDED SYSTEM REQUIREMENTS
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PRIMARY SYSTEM
•
Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 3000 series or higher
•
Computer Memory/RAM: 16.00 GB
•
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
•
Headset: Any USB-type headset with noise-cancelling feature
•
Camera: Capable of a clear and crisp video output
•
BACK-UP SYSTEM
•
OPTION 1 (BACKUP SYSTEM):
•
Computer Processor: Intel Core i7 and i9 Core or Core Ultra or AMD Ryzen 7 or higher
•
Computer Memory/RAM: 16.00 GB
•
Computer Operating System: At least Windows 11 64-bit or macOS Tahoe
•
Headset: Any USB-type headset with noise-cancelling feature
•
Camera: Capable of a clear and crisp video output
•
OPTION 2 (POWER SUPPLY - UPS):
•
Must be capable of powering your work station for at least 3 hours
•
Typically a device with 240Wh or higher will be sufficient
•
Must be capable of accepting all the plugs required to maintain the primary device and work environment (device, monitor, modem, cell phone if using as internet backup)
•
PRIMARY INTERNET CONNECTION
•
DSL / Fiber Connection - Minimum of 500mb/s contracted
•
BACK-UP INTERNET CONNECTION
•
Minimum of 20mb/s (Cell or wired)
Benefits
RATE AND REWARDS:
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Starting rate is $800 (USD) monthly
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Employment Type: Independent Contractor
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Free Training
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Paid Time Offs
•
HMO Coverage
•
Optical Rewards
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Performance-Based Increase
•
Permanent Work From Home
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