Technical Writer
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Before you apply
LocationUSCG FSMS BO, Chesapeake, VA
Work modeon-site
Typefull-time
SenioritySenior
Experience7+ yrs
DepartmentPROPOSAL
Company size201–500 people
PostedJun 24, 2026 · 4mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in a related field
At least 7 years of related experience
Demonstrated experience producing procedural and technical documentation for technical or financial systems
Strong command of writing mechanics, organization, and documentation tools
Ability to obtain and maintain a federal Public Trust (suitability) clearance
Documentation experience in Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems
Familiarity with federal financial management environments and shared service operations
Experience with Section 508 compliance and ServiceNow-managed change control
Ability to pass a federal background investigation and obtain client site access
Must be able to pass a federal background investigation
U.S. Citizenship or Permanent Residency required (no visa sponsorship available)
Skills
Oracle Federal Financials
Oracle E-Business Suite
ServiceNow
Benefits
Referral bonus
401(k)
Life insurance
Paid time off
Health insurance
Dental insurance
Vision insurance
Short term disability
Long term disability
About the company
At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies.
About the role
i360 is seeking a Technical Writer to develop and maintain the procedural and technical documentation that supports the client’s Oracle Federal Financials environment, operated as a shared service serving multiple agencies and roughly 19,000 user accounts. This role turns complex system and financial processes into clear, accurate, accessible documentation, and keeps that documentation current as the system changes.
Key Responsibilities
•
Write and maintain procedural documentation, including SOPs, desk guides, job aids, and user guides for system and financial processes.
•
Develop and edit functional and technical specifications, manuals, reports, and other client deliverables.
•
Collect, organize, and analyze technical information from functional, technical, and help desk staff, and translate it into clear guidance.
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Keep documentation current as configurations, processes, and releases change, and version it appropriately.
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Ensure documentation meets Section 508 accessibility requirements.
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Contribute documentation to comprehensive solution packages for new solutions and major enhancements.
•
Support recurring status and help desk performance reporting as needed.
Qualifications
•
Bachelor’s degree in a related field.
•
At least 7 years of related experience.
•
Demonstrated experience producing procedural and technical documentation for technical or financial systems.
•
Strong command of writing mechanics, organization, and documentation tools.
•
Ability to pass a federal background investigation and obtain client site access.
Nice to Have
•
Documentation experience in Oracle E-Business Suite, Oracle Federal Financials, or other enterprise financial systems.
•
Familiarity with federal financial management environments and shared service operations.
•
Experience with Section 508 compliance and ServiceNow-managed change control.
Security & Eligibility Requirements
•
Ability to obtain and maintain a federal Public Trust (suitability) clearance
•
Must be able to pass a federal background investigation
•
U.S. Citizenship or Permanent Residency required (no visa sponsorship available)
Benefits
•
Referral Bonus
•
(401k) Matching
•
Holidays – Eleven
•
Technology Reimbursement
•
Short-Term & Long-Term Disability
•
Life Insurance (Basic, Voluntary & AD&D)
•
Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
•
80% Employer Paid Health Care Plan (Medical, Dental & Vision)
Equal Opportunity Employer Minority/Female/Veteran/Disability
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.
Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted.