What You’ll Do
Office Operations
Take ownership of the day-to-day operation of the London office, ensuring a safe, efficient and welcoming workplace.
Manage the Reception team, including day-to-day leadership, performance, scheduling, development and maintaining consistently high service standards.
Ensure the office is clean, organised, fully stocked and presented to an exceptional standard at all times.
Manage office supplies, refreshments, stationery and workplace consumables.
Coordinate deliveries, post, courier services and general office logistics.
Liaise with building management, cleaning teams and external suppliers to resolve day-to-day operational issues.
Meeting Rooms & Hospitality
Ensure meeting rooms are fully prepared and presented for internal meetings, executive sessions and customer visits.
Coordinate catering, room set-up and hospitality for meetings and events.
Deliver a seamless visitor experience from arrival through to departure.
Support leadership meetings and customer engagements by ensuring spaces are always ready.
Events & Workplace Experience
Plan and coordinate office events, celebrations and social activities that help build our culture.
Support company events including All Hands, team meetings and other workplace initiatives.
Work closely with the wider Workplace team to deliver an engaging and welcoming office environment.
Be a visible, approachable and trusted point of contact for colleagues.
Facilities & Supplier Management
Coordinate contractors and service providers carrying out work within the office.
Raise and track maintenance requests through to completion.
Support workplace improvement projects and office moves where required.
Build strong relationships with suppliers to ensure consistently high service standards.
Health & Safety
Support compliance with workplace health and safety requirements.
Complete routine workplace inspections and safety checks.
Assist with fire safety, first aid arrangements and emergency preparedness.
Maintain workplace records and report or escalate any issues as appropriate.
General Administration
Support onboarding by preparing desks, lockers, access passes and welcome items.
Manage office access, lockers and workplace resources.
Maintain workplace documentation and records.
Provide administrative support to the wider Workplace team as required.