Customer Service and Sales Representative - Bogota Colombia
SalaryCOP 3M+/mo
LocationBogotá, Bogota, Colombia
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentColombia - AT&T
Company size501–1,000 people
PostedMar 11, 2026 · 7mo ago
Verified live17h ago
At a glanceSummarised by Seekless from the posting.
Fluency in both English and Spanish (written and spoken)
Prior experience in customer service and sales roles
Excellent verbal and written communication skills
Ability to multitask and work in a fast-paced environment
Strong problem-solving and negotiation skills
Proficient in using computer systems
Skills
computer systems
Benefits
Health insurance
Retirement fund
Transportation allowance
Free lunch
Netflix or spotify
About the company
OneTouch Direct is not your typical Call Center. Founded in 1998, we have since grown into one of the most preeminent providers of contact center solutions in the nation. We work with Fortune 500 companies providing useful products and excellent service. We are a seamless extension of our clients while building an internal culture that stands out above the rest.
About the role
OneTouch Direct is currently seeking a Customer Service and Sales Representative to join our team in Colombia. In this role, you will be responsible for handling customer inquiries, resolving issues, and driving sales by offering products and services to customers.
Responsibilities:
•
Effectively handle inbound customer calls and provide exceptional customer service
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Address customer inquiries and resolve issues in a timely and professional manner
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Promote and sell products and services to customers based on their needs and preferences
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Process orders and update customer accounts with accurate information
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Upsell and cross-sell products to maximize sales opportunities
Requirements
•
Fluency in both English and Spanish (written and spoken) is required.
•
Prior experience in customer service and sales roles
•
Excellent verbal and written communication skills
•
Ability to multitask and work in a fast-paced environment
•
Strong problem-solving and negotiation skills
•
Proficient in using computer systems
•
Address: Avenida El Dorado 90 10, Bogota
Benefits
•
Salary: 2.850.000 Colombian Pesos – Uncapped Commission.
•
Benefits: Free Lunch during the week, Netflix or Spotify after 1 month in OPS.
•
Contract Type: Indefinite, all law benefits included as transportation allowance, Health and retirement fund, Night or holiday hours payment.