The Rallye Motor Company, Long Island’s premier luxury automotive group, has an opportunity for a Tire Claims Specialist with Rallye Mercedes Benz! The ideal candidate is looking for a long-term position with an outstanding team, with excellent customer service experience to play a key role in ensuring a seamless and personalized automotive experience. Must be an energetic, reliable, motivated individual with automotive service experience.
About the role
Responsibilities for this position include:
Responsibilities
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Work collaboratively with service advisors and technicians regarding tire claims with tire damage coverage.
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Handle paperwork for all tire claims for coverage and payment.
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Submit paperwork with the claims carrier for payments quickly and efficiently.
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Follow up with claims to ensure they are being processed correctly.
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Check with parts for tire pricing and availability.
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Effectively communicate with both vendors and customers on claims status.
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Assist in service administration functions. Included but not limited to: loaner car responsibilities, reception, and scanning.
The Rallye Motor Company is committed to attracting and retaining a talented and diverse workforce that supports our culture of customer service and automotive excellence. We strive to provide the Rallye team members with a variety of career opportunities that promote personal growth & learning, work-life balance, and equality. Our superior benefits, focus on employee growth and development along with the high earning potential are just a few reasons you will want to consider joining Rallye!
PAY RANGE: $21 - $23 PER HOUR
Requirements
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High School Diploma or Equivalent
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Previous cashier, administrative, or customer service experience.
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Possess basic computer & phone skills
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Proficiency in the use of Microsoft, and Google Suites; and experience with CDK.
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Experience with effectively and politely interacting with customers and other employees.
Benefits
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Great benefits package including medical, dental and vision coverage for employee & family.
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Company paid life insurance and optional additional coverage.
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Voluntary short term and long term disability available.
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Additional voluntary benefits including Aflac and LegalShield!