Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
OFFICE SKILLS
• Good communication (written and verbal) and organizational skills.
• Word processing and spreadsheet experience desired.
INTERPERSONAL SKILLS
• Sensitive to client needs (Mental Health/Substance Abuse).
LANGUAGE SKILLS
• Bilingual Spanish/English, with demonstrated writing and speaking fluency.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
REASONING ABILITY
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
The Program Manager shall sign and date the job description to affirm the validity of the information herein.
Education and Experience, Certificates, Licenses, Registrations, and Medical Screening
EDUCATION and EXPERIENCE
• High school education required.
• No professional certifications required. Customer Service/General Front Desk training is preferred.
ADDITIONAL REQUIREMENTS
• Must take and pass an annual TB test.
• Annual influenza vaccine required. Only exception is for employees with a medical or religious exemption approved by Administration. Employees with an approved medical or religious exemption must wear mask at all times during the flu season.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.