Senior Claims Adjuster - Workers Compensation
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Before you apply
SalaryNo pay range posted
LocationSacramento, California
Work modehybrid
Typefull-time
SenioritySenior
Experience8+ yrs
DepartmentClaims Adjusting, Northern CA
Company size501–1,000 people
PostedJul 16, 2024 · 2y ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Jul 16, 202472% of this company's open roles have been listed for 90+ daysNo pay range listed, though California requires one
At a glanceSummarised by Seekless from the posting.
Minimum of a High School diploma or equivalent required
Designated as a Claims Adjuster or Experienced Claims Adjuster per the California Code of Regulations and completed minimum continuing education credits for CA workers compensation
Minimum of eight years of indemnity adjusting experience managing large and/or complex claims within a workers' compensation carrier required
Proficient in the Microsoft Office Suite of applications
Inquisitive, critical thinker; adaptive, smart time management skills
Ability to work under minimum direction, self-starter
Bachelor's degree from four-year College or university preferred
Self-Insured certification a plus
Skills
Microsoft Office Suite
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Tuition assistance
Paid time off
Holidays
Wellness reimbursement
Employee discounts
WHAT WE’RE LOOKING FOR
BHHC has an immediate opportunity for experienced Workers Compensation Claims Professionals. This position requires a self-starter who can work under minimum direction, can achieve defined results, and willing to accept ownership for their work product.
The Senior Claims Professional is responsible for the management of a complex caseload of workers compensation indemnity claims from inception to resolution. This individual works under general supervision with elevated reserve and settlement parameters and encouraged to participate in special projects focused on process efficiency.
RESPONSIBILITIES
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Helps injured workers achieve rapid and full medical recovery and early, safe return to work through effective, efficient and timely medical treatment and return-to-work support.
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Effectively communicates with injured workers and employers. Demonstrates expertise and empathy, building trust and moving the claim forward, including timely three-point contacts on all new losses.
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Manages claims with an outcome-based and resolution focus. Demonstrates highly effective strategic plans for future handling that are well outlined in plans of action and followed through in a timely fashion.
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Demonstrates effective decision making in compensability determinations and benefit authorizations (within designated authority parameters). Proactively utilizes resources such as Medical Management, SIU, Subrogation, Recovery and Legal to ensure accurate determinations in compensability, causal relationship, appropriate medical treatment, and to achieve favorable outcomes.
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Prepares and maintains timely, accurate reserves on all claims for expected future costs of medical treatment, benefits and other elements in accordance with Claims Handling Guidelines. Ensures reserves are escalated and approved as appropriate. Ensures there is appropriate reserve documentation in the file.
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Prepares timely and accurate settlement recommendations (within designated authority parameters) and effectively negotiates the settlement of claims.
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Reduces fraud through early identification and escalation.
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Effectively manages defense attorneys. Demonstrates excellence in litigation management by being prepared for hearings in a timely manner and appropriately considering exposures, settlement options, and other legal issues.
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Reviews and approves vocational rehabilitation plans.
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Effectively manages vendors and providers. Identifies need for assignment and removal of vendors and makes effective use of vendor expertise while maintaining ownership of the claim.
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Demonstrates expertise in technical aspects of claim management. Works with Medicare Set Asides, Structured Settlements and/or Part B issues.
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Maintains effective relationships with internal and external service partners, including participation in periodic telephonic claims reviews.
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Calculates and pays benefits in accordance with the law. Ensures that the claim as a whole is managed in accordance with all legal requirements including the issuance of appropriate notices and filings.
WHAT YOU’D BRING TO THE ROLE
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EDUCATION: Minimum of a High School diploma required or equivalent certificate required; Bachelor’s degree from four-year College or university preferred.
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DESIGNATION: Designated as a Claims Adjuster or Experienced Claims Adjuster per the California Code of Regulations and has completed the minimum required continuing education credits to adjust workers compensation claims for the State of California; Self-Insured certification a plus.
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EXPERIENCE: Minimum of eight years of indemnity adjusting experience managing large and/or complex claims and accounts within a workers’ compensation carrier required
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Maintains qualifying educational criteria to adjust workers’ compensation claims for the State of California; Self-Insured certification preferred.
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Inquisitive, critical thinker; agile learner with adaptive, smart time management skills
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To perform this job successfully, an individual should be proficient in the Microsoft Office Suite of applications and be proficient, or able to become proficient, on applicable databases, systems, and vendor software programs.
Why You Should Apply
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Unparalleled financial strength and stability
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Fantastic growth and advancement opportunities
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WFH Hybrid schedule
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Generous Paid Time Off and Holidays
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Excellent Benefits (Medical, Dental, Vision, 401k, etc)
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Health and Wellness Reimbursement
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Tuition Assistance Reimbursement
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Discounts across companies such as GEICO, See’s Candies, etc.