Manager, Technical Services & Customer Support
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SalaryNo pay range posted
LocationNew Hampshire Remote Work; Minnesota Remote Work; Mississippi Remote Work; Missouri Remote Work; Nebraska Remote Work; Nevada Remote Work; Alabama Remote Work; Arkansas Remote Work; North Carolina Remote Work; Ohio Remote Work; Oklahoma Remote Work; Oregon Remote Work; Colorado Remote Work; Connecticut Remote Work; Delaware Remote Work; South Carolina Remote Work; Tennessee Remote Work; Florida Remote Work; Texas Remote Work; Georgia Remote Work; Illinois Remote Work; Vermont Remote Work; Indiana Remote Work; Virginia Remote Work; Iowa Remote Work; Kansas Remote Work; Kentucky Remote Work; Washington Remote Work; Louisiana Remote Work; Maine Remote Work; Wisconsin Remote Work; Maryland Remote Work; Massachusetts Remote Work
Work moderemote · United States
SeniorityLead
Company size10,000+ people
PostedOct 22, 2026 · 2w ago
Verified live5d ago
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
Exacom, a Motorola Solutions company, provides mission-critical recording solutions for public safety, government, military, and critical infrastructure agencies. Our team supports customers with reliable technology, direct support, and a customer-focused approach to complex recording and data capture environments.
Job Description
We are seeking a high-performing Technical Field Services Manager to lead our post-sales technical services teams. In this role, you will manage our team of Field Engineers responsible for the installation, deployment, and maintenance of our flagship product, Exacom Hindsight 4.
Responsibilities
Because our solutions record mission-critical audio for emergency communications (911 dispatch, police radio, and public safety answering points), reliability is paramount. You will ensure our teams maintain strict Service Level Agreements (SLAs), execute seamless on-site installations, and deliver outstanding service to public safety agencies.