Provide end-user support for hardware/software issues.
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Maintain documentation and coordinate trainings.
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Maintain and resolve problems with hardware, software, and network connectivity.
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In charge of helpdesk work and help office users resolve IT related productivity issues.
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Manage IT hardware assets and maintain the inventory information and work with related team on IT assets audit.
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Other tasks assigned from IT Manager/Office Manager.
Requirements
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College or university graduated, major in computer science or IT or equivalent.
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Be familiar with PC management and Windows system configurations.
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Have a good sense of security operation and change management process.
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Have a great teamwork spirit.
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Focus and passion with IT technology.
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Communication in English is essential.
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Data center/server room maintenance experience is a plus.
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Familiar with AD/Window Server services is a plus.
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Familiar with Cloud Infra is a plus.
Work Location
Floor 4, The Artemis, Le Trong Tan street, Thanh Xuan district, Ha Noi
Benefits
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5-day workweek
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Performance review 2 times/year
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Young & vibrant working environment with great career development opportunities
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Social insurance, medical insurance, unemployment insurance, are based on actual salary
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Yearly performance bonus (up to 2 months’ salary)
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Regular team building events & internal activities (weekly happy hour, quarterly team building events, Lunar New Year parties, etc.)
Legal
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