Field Integration Specialist
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Before you apply
Salary$75k – $120k
LocationNew York City, New York and Tennessee
Also inNashville, Tennessee
Work modeon-site
Typefull-time
SeniorityMid
DepartmentGo to Market
Company size2+ people
PostedApr 21, 2026 · 6mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Apr 21, 2026
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in healthcare related field, health informatics — or equivalent clinical experience
Proven track record delivering in-person clinical training to healthcare teams in real-world settings
Strong communicator: able to translate complex workflows into simple, usable guidance
Organized and self-directed; comfortable managing a field schedule independently
Experience with oncology, radiology, or medical billing workflows strongly preferred
Based in or able to relocate to New York or Tennessee; regular onsite presence required
Benefits
Health insurance
401(k)
Unlimited PTO
Remote stipend
About the role
About the Role
Risa Labs is hiring a field-based Success Monitor to be an on-the-ground partner for our customers in New York and Tennessee. You’ll be embedded within oncology and radiology practices — delivering hands-on training, building lasting trust with clinical teams, and ensuring Risa workflows (prior auth, radiology, medical oncology, and claims) are adopted with confidence.
Reports to: Head of Customer Success
Salary
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New York: 100K-120k
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New Jersey: 80-90k
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Nashville: 75-85k
Responsibilities
What You’ll Do
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Deliver in-person training and implementation support at customer sites
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Be the trusted, go-to resource for clinical and administrative teams on the ground
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Identify workflow gaps, troubleshoot in real time, and coordinate escalations with Product and Support
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Develop and maintain teaching materials that complement Risa’s existing resources
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Share structured field feedback to improve training programs and customer outcomes
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Stay current on clinical trends in oncology and radiology
Requirements
What We’re Looking For
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Bachelor’s degree in healthcare related field, health informatics — or equivalent clinical experience
•
Proven track record delivering in-person clinical training to healthcare teams in real-world settings
•
Strong communicator: able to translate complex workflows into simple, usable guidance
•
Organized and self-directed; comfortable managing a field schedule independently
•
Experience with oncology, radiology, or medical billing workflows strongly preferred
•
Based in or able to relocate to New York or Tennessee; regular onsite presence required
Benefits
Why Risa Labs
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AI-driven healthcare technology with real clinical impact
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A field-first role with autonomy — you own your relationships and your outcomes
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Collaborative, mission-driven culture with room to grow
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Competitive compensation and benefits
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