Led by Fabien, our VP Product, Joko’s Product team groups the passionate individuals behind our users’ delight! From brainstorming to development to launch, the Product team’s main mission is to turn ideas into reality by working hand-in-hand with the Engineering, Design, and Business teams.
Joko is organized into four product tribes, each owning a key dimension of the company’s value:
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Business lines owns the current core value proposition, covering online shopping, in-store experiences, and gift cards, each run as a dedicated team.
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Scale focuses on growing and amplifying this value through growth, international expansion, and shared core user experiences across the app.
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Juno builds the next value proposition: an AI shopping assistant that finds the right product at the best price in seconds, backed by a universal catalog of what merchants actually sell.
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AI Platform helps Joko become a state-of-the-art AI company from the inside, owning the internal agent infrastructure, automation layer, internal tools, infrastructure, compliance, security and operational scalability.
Core UX is a task force inside the Scale tribe. It owns the part of Joko that every single user touches, on every platform: navigation, account and login, and the cross-cutting features that make the app work — cash back collection, redeem, favouriting, search, and the map. It also owns the Care experience and, importantly, performance and reliability across the board.
That scope runs across an unusually wide surface area: the mobile app on iOS and Android, the Chrome, Firefox and Safari desktop extensions, the Mobile Safari Extension, and the web app. Every other task force builds on the foundations Core UX lays down. That makes the role high-leverage and demanding in equal measure: a latency regression or a broken login flow here is felt everywhere at once.
The task force is a small, autonomous team: a Product Manager who owns it, a Product Designer, and software engineers.