Metric & Indicator of Success
Admin Request SLA Adherence
% of access, provisioning, ingress/egress, and configuration requests fulfilled within committed turnaround targets
Compute, storage, and licensing cost per active use case trending favorably quarter-over-quarter
% of projects, groups, and markings in compliance with least-privilege standards; reduction in audit findings
Zero unauthorized data movement events; 100% of inbound and outbound data flows mapped, classified, and approved
Component Catalog Adoption
of reusable components in the catalog and % of new use cases consuming ≥1 cataloged component
Platform Engineering velocity against capacity plan; reduction in cross-pod escalations and repeat requests
Interactions / Stakeholder Map
Stakeholder | Relationship Type | Key Interaction
Platform Engineering Team
Peer collaboration; technical contribution, mentorship, and standards adherence
Platform constraints, environment provisioning, deployment coordination, escalation
Standards enforcement, build infrastructure, code repository administration, component extraction and promotion
Productionalization handoff, monitoring configuration, release management, reusable lifecycle templates
Platform strategy, cost-to-value tradeoffs, capacity, risk, reusability, and roadmap reporting
Security posture, audit findings, compliance reporting, sensitive data handling
Integration patterns, identity strategy, egress policy, enterprise data architecture
Chargeback and showback models, capitalization logic, cost reporting, capacity forecasting
Candidate Experience & Workplace Culture
We strive for inclusive job descriptions and encourage candidates from all backgrounds — including those who might not meet every preferred qualification — to apply and grow with us. Acrisure believes that diversity of experience leads to innovative solutions and stronger teams.