•Minimum of 3-5 years’ experience. Preferred 10+ years of relevant experience.
•Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
•Proficient with hand tools and test equipment for maintenance and repairs.
•Strong verbal, written communication, and customer service skills.
•Ability to work independently with resourcefulness and initiative.
•Knowledge of equipment manufacturers’ specifications.
•Physically capable of bending and lifting up to 100 lbs as required.
•Willingness to work nights, weekends, and be on-call when needed.
•Basic knowledge of computer hardware and software.
•Prior experience with third-party UPS service providers is a plus.
•OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
•A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
•Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
•Must have a clean driving record.
•Primarily regional travel within Atlanta, GA; occasional national travel may be required (not including emergencies).