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SwiftX Inc.

Pickup Specialist - LAX

LocationEastvale, California, United States
Typefull-time
SeniorityEntry
Experience1+ yrs
DepartmentOperations Center
Company size501–1,000 people
PostedSep 10, 2026 · 1mo ago
Verified live1h ago
At a glanceSummarised by Seekless from the posting.
Nice to have8
Bachelor’s degree preferred
1+ years of experience in logistics, dispatch, transportation, customer service, or operations support preferred
Strong communication and coordination skills
Detail-oriented with strong problem-solving abilities
Ability to work in a fast-paced operational environment
Proficiency in Excel and basic operational systems
Strong organizational and multitasking skills
Bilingual in Mandarin and English
Skills
Excel
Benefits
401(k)
Medical insurance
Dental insurance
Vision insurance
Responsibilities
•
Coordinate daily pickup schedules and support dispatch operations
•
Monitor pickup SLA performance and follow up on delayed or failed pickups
•
Communicate with drivers and customers regarding pickup status and operational updates
•
Support pickup operations for large-volume and key account customers
•
Investigate and resolve pickup-related operational exceptions
•
Assist with pickup route optimization and operational efficiency improvements
•
Track and maintain pickup operational records and KPI reports
•
Support pickup cost tracking and operational data analysis
•
Coordinate with warehouse and transportation teams to ensure smooth operational execution
•
Assist with peak season operational support and capacity coordination
Requirements
•
Bachelor’s degree preferred
•
1+ years of experience in logistics, dispatch, transportation, customer service, or operations support preferred
•
Strong communication and coordination skills
•
Detail-oriented with strong problem-solving abilities
•
Ability to work in a fast-paced operational environment
•
Proficiency in Excel and basic operational systems
•
Strong organizational and multitasking skills
•
Bilingual in Mandarin and English
Benefits
•
Specialist: 21-23/hr +1.5OT +Bonus
•
7 PTO days
•
5 Paid Sick Leave Days
•
6 Paid Holidays
•
401K
•
Medical insurance, Dental and Vision Insurance, STD/LTD
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