Citizens Teller Part Time
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Before you apply
Salary$21/hr
LocationDE, United States
Work modeon-site
Typepart-time
SeniorityEntry
Experience1+ yrs
Company size10,000+ people
First seenOct 17, 2026 · 3w ago
Verified live11h ago
At a glanceSummarised by Seekless from the posting.
High School degree or GED
Minimum of 6 months experience processing transactions (cash and/or digital payments)
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
Strong listening and communication skills
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
Ability to problem solve and provide solutions to customer issues
Customer-centric to deliver exceptional service
Comfortable with using digital technology to support the delivery of business goals
1 year of experience processing transactions (cash and/or digital payments)
Motivates others, like teammates, business partners, and specialists, through collaboration
Process-oriented, energetic, detail-oriented and ability to multitask effectively
Ability to work branch hours, which can include weekends and evenings
Qualified candidates must complete a video interview assessment after applying
Skills
digital technology
mobile app
ATM
video interview assessment
Benefits
Health insurance
Dental
Vision
401(k)
Tuition assistance
Mental health wellbeing programs
Student loan refinancing discounts
Citizens Teller Part Time - Job Description
Starting Salary: $21 / hour and up
As a Citizens Teller
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YOU make a real difference for our customers and the branch team.
What you’ll do
You’ll greet our customers in our lobbies. You’re comfortable enough with technology to demonstrate how to use our mobile app, or our ATMs, to complete simple transactions. You’ll create amazing experiences for our customers, looking for opportunities to help them achieve their financial goals by providing personalized advice and solutions that meet their needs, and connect them to our Bankers for the next step. Your knowledge of Citizens products and benefits will educate customers, and allow you to effectively respond to questions and/or concerns. All financial policies and procedures will be followed, including proper cash handling, state and local laws and regulations.
What you’ll get
Meaningful work & relationships – Help customers with important financial decisions that impact their lives like building a business, buying a house, paying for school or helping them realize their long-term financial goals. Colleagues and leadership listen to your ideas and feedback.
Commitment to community – Give back with 8 hours of paid time off annually for volunteering, separate from regular PTO, and have your donations to eligible 501©(3) organizations matched, up to $1,000 annually.
Career opportunities, reward, and upskilling – See your hard work rewarded with promotions and opportunities to grow your career through training, coaching, career planning and development resources that enable you to branch off in any direction your talents and interests take you.
Exceptional benefits – Receive comprehensive health care coverage, including medical, dental and vision plans, a 401K with corporate match, tuition assistance, mental health and wellbeing programs, discounts on student loan refinancing, and more.
Required Qualifications
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High School degree or GED
•
Minimum of 6 months experience processing transactions (cash and/or digital payments)
•
Minimum of 1 year demonstrated customer experience, recommending and referring products and services to customers
•
Strong listening and communication skills
•
Ability to effectively ask questions and identify needs to enhance and develop a long-term customer relationship
•
Ability to problem solve and provide solutions to customer issues
•
Customer-centric to deliver exceptional service
•
Comfortable with using digital technology to support the delivery of business goals
•
Ability to work branch hours, which can include weekends and evenings
•
Qualified candidates must complete a video interview assessment after applying as the next step, to be completed within 7 days of receiving the link.
Hiring process
How to prepare: Set aside 30-45 minutes for the self-guided assessment that includes games and questions. Find a quiet place to record and be camera-ready. You’ll need a smartphone, tablet, or desktop computer with your camera and microphone enabled. You’ll answer questions to share your skills and experience, and bring your personality to the interview. This step accelerates the interview process, moving qualified candidates to hiring manager interview fast.
Preferred Skills/Experience
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1 year of experience processing transactions (cash and/or digital payments)
•
Motivates others, like teammates, business partners, and specialists, through collaboration
•
Process-oriented, energetic, detail-oriented and ability to multitask effectively
Hours & Work Schedule
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Hours per Week: 20
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Work Schedule: Varies with branch needs and may include weekends and evenings
Required Skills
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Advising
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Business Savvy
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Cash Management
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Cash Processing
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Communicating Effectively
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Customer Service
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Customer Support Trends
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Detail Attentive
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Diversity, Equity, Inclusion, and Belonging (DEIB)
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Know Your Customer (KYC) Policy
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Motivating Others
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Operational Excellence
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Personal Initiative
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Problem-Solving
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Process-Oriented
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Regulatory Compliance
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Service Excellence
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Socially Savvy
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Transaction Banking
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