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Travel + Leisure Co.

Assistant CMP Manager, The Lodge

LocationSevierville area
Work modeon-site
Typefull-time
SeniorityMid
Experience2+ yrs
Company size10,000+ people
First seenOct 10, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Must have14
High School Diploma, GED, or equivalent
Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
Ability to effectively coach, counsel and motivate direct reports
Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)
Ability to efficiently multi-task
Ability to negotiate effectively
Working knowledge of marketing databases
Ability to recruit, train and develop employees
Ability to lead by example
Detail oriented and accurate
Ability to carry out responsibilities in accordance with the organization's policies and applicable laws
Demonstrated problem solving ability
Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS
Two (2) years marketing experience required, primarily in vacation ownership industry
Skills
Mainframe
Focus
CRS
Benefits
Health insurance
Dental insurance
Vision insurance
Flexible spending accounts
Life insurance
Disability insurance
Paid time off
Parental leave
Holidays
Volunteer time off
401(k)
Legal plan
Identity theft protection
Income protection benefits
Wellness program
Employee assistance program
We Put the World on Vacation
Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
About the role
Job Summary
Assists the CMP Marketing Manager in overseeing the daily operations and productivity of the CMP Marketing Team. Assists in the interviewing, hiring, supervision, training, development, and behavior/performance management of associates.
Responsibilities
Essential Job Responsibilities
Responsibilities include, but are not limited to:
• Direct supervision of CMP Marketing staff: interview, hire and train associates; plan, assign and direct work; conduct performance reviews; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution). (45% time)
• Maintain total site marketing penetration standards set by management. Run daily reports. Prepare daily and weekly status reports to include, but not limited to, Show factors and Penetration rates to be submitted in a timely manner for corporate deadlines. Prepare additional reports deemed necessary by management. (30% time)
• Coordinate with Front Line sales management regarding tour seats available and potential tour flow. Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). (10% time)
• Maintain copies of invitations and daily tour manifests for reference purposes. Resolve issues pertaining to tour statuses, bookings, coding, etc. Order and maintain departmental supplies (collateral material, uniforms, etc.) (10% time)
• Other duties as assigned (5% time)
Travel Requirements
Minimal
Requirements
Minimum Requirements and Qualifications
State the specific levels of the following that are needed to perform the minimum duties of the job.
Education
• High School Diploma, GED, or equivalent
Training requirements
• None
Knowledge and skills
• Excellent verbal and written communication skills; must maintain a high level of professionalism at all times
• Ability to effectively coach, counsel and motivate direct reports
• Provide exceptional customer service (i.e. must be able to communicate in a positive and effective manner when dealing with upset owners)
• Ability to efficiently multi-task
• Ability to negotiate effectively
• Working knowledge of marketing databases
• Ability to recruit, train and develop employees
• Ability to lead by example
• Detail oriented and accurate
• Ability to carry out responsibilities in accordance with the organization’s policies and applicable laws
• Demonstrated problem solving ability
Technical Skills
• Maintain up to date knowledge on all company systems such as; Mainframe, Focus and CRS.
Job experience
• Two (2) years marketing experience required, primarily in vacation ownership industry.
Experience equivalent to the education requirement may be accepted in lieu of the education requirement.
How You’ll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Certain benefits may be available to associates working fewer hours where required by applicable law. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
•
Medical
•
Dental
•
Vision
•
Flexible spending accounts
•
Life and accident coverage
•
Disability
•
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
•
Wish day paid time to volunteer at an approved organization of your choice
•
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
•
Legal and identify theft plan
•
Voluntary income protection benefits
•
Wellness program (subject to provider availability)
•
Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
Legal
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to [email protected], including the title and location of the position for which you are applying.
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