Swedish-speaking Customer Service Agent for Mercedes Team in Crete
LocationLidköping, Västra Götaland County, Sweden
Work modeon-site
Typefull-time
DepartmentNext Job Abroad
Company size1,001–5,000 people
First seen1w ago
Last seen3d ago
Live & work in Crete – Mercedes-Benz Customer Experts Team
Location: Chania, Crete (on-site)
Are you passionate about cars and premium brands? Imagine representing Mercedes-Benz while living and working on a Greek island surrounded by sunshine, beaches and crystal-clear waters.
On behalf of our client, we are looking for Swedish-speaking Customer Support Representatives to join the Mercedes-Benz Customer Experts team based in Chania, Crete. In this role, you will be the main point of contact for customers, delivering high-quality service for one of the world’s most respected automotive brands.
This is an excellent opportunity to work abroad in Greece, gain international experience and build a strong CV while enjoying a Mediterranean lifestyle.
Why Crete?
Crete offers the perfect balance between work and lifestyle:
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Sunshine almost all year round ☀️
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Beautiful beaches, nature and outdoor living
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Lower cost of living compared to Scandinavia
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Safe, relaxed environment with rich culture and cuisine
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Vibrant international community
Work where others go on holiday – for real.
Your role
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Act as the primary point of contact for customer requests via phone, email and chat
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Represent Mercedes-Benz with professionalism and brand care
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Respond to inquiries about products and services, offering expert guidance
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Handle customer issues efficiently and with a solution-oriented mindset
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Provide accurate and effective roadside assistance support
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Ensure a premium customer experience at every interaction
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Collaborate with colleagues and share ideas and best practices
Requirements
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Fluent Swedish (spoken & written)
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Very good English
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Genuine interest in cars and the automotive industry (strong advantage)
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At least 6 months of experience in customer support or customer care
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Excellent communication skills and a customer-first mindset
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Strong problem-solving ability and sense of ownership
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Comfortable working with digital tools and systems
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Positive, adaptable and open to relocating abroad
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Eager to learn and grow within an international environment
Benefits
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On-site position in Chania, Crete
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Full relocation support (flight, airport transfer & housing assistance)
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Free accommodation or accommodation allowance throughout employment
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Competitive monthly salary plus 2 additional salaries per year
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Attractive performance-based bonus scheme
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Fully paid training by certified instructors
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Health insurance and additional benefits
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Continuous support during relocation and employment
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Modern offices with gym, activity room and relaxing break areas
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Social events, team activities and community initiatives
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Free online Greek language courses
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Long-term career development opportunities in a multicultural workplace
This role is ideal if you want to work abroad with Mercedes-Benz, build international customer support experience and enjoy life in Crete, Greece.