Technical Sales Executive
Read straight from Alsglobal's careers page, verified 1d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
LocationShah Alam, Malaysia
Work modeon-site
SeniorityMid
DepartmentSales
Company size10,000+ people
PostedOct 23, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Meet or exceed approved annual sales target
Increase and expand new sales pipeline
Conduct regular client visits
Increase customer retention according to the company's commercial strategy
Address client inquiries within 24 hours and ensure quotation within 48 hours
Acknowledge complaint within one working day and resolve within agreed timeline
CRM compliance and timely updating
Maintain forecast accuracy within approved variance
Maintain overdue receivables within approved credit and DSO targets
Zero unauthorized pricing, contractual, confidentiality, data integrity and safety breaches
Identify and develop new business opportunities across environmental and tribology testing
Conduct field monitoring in accordance with quality procedures manual
Respond to quotation/report/invoice inquiries by email/phone/walk-in
Ensure client provides COC/purchase order/payment upon sample submission
Ensure client turnaround times are met
Highlight anomalies in results and sample behavior to Senior Chemist/Laboratory Manager
Perform required housekeeping duties
Supervise field/laboratory technicians/attendants/trainees when performing tests
Participate in marketing activities such as webinars, seminars, exhibitions and client visits
Monitor and respond to client feedback from online survey
Provide regular sales report to Sales Manager
Must be a Citizen or Permanent Resident of the country you are applying for, or hold or be able to obtain a valid working visa
About the company
At ALS, we encourage you to dream big.
When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future.
Responsibilities
The Technical Sales Executive has a following Specific Accountabilities & Key Performance Indicators:
•
Sales achievement: Meet or exceed of the approved annual sales target.
•
New-customer acquisition: Increase and expand new sales pipeline.
•
Client visit: Conduct regular client visit.
•
Customer retention: Increase customer retention according to the company’s commercial strategy.
•
Customer enquiries: Address client’s inquiries within 24 hours and ensure quotation shared to client within 48 hours.
•
Complaint handling: Acknowledged within one working day and resolved within the agreed service timeline.
•
CRM compliance: Completeness and timely updating for management review and forecasting.
•
Forecast accuracy: Within the variance approved by management.
•
Overdue receivables: Maintained within the company’s approved credit and DSO targets.
•
Compliance: Zero unauthorised pricing, contractual, confidentiality, data integrity and safety breaches.
The Technical Salas Executive has the following Position Duties and Scope:
•
Identify, qualify, develop new business opportunities and secure the works across the environmental and tribology testing division.
•
Ensuring that all work related to field monitoring are conducted in accordance with the quality procedures manual.
•
Response to quotation/report/invoice enquiry by e-mail/ phone/ walk-in client at laboratory.
•
Ensuring that client provide COC/ Purchase Order/ payment upon sample submission.
•
Ensuring that client turnaround times are met.
•
Highlighting anomalies in results and sample type and sample behavior to the Senior Chemist/ Laboratory Manager.
•
Performing required housekeeping duties.
•
Supervising field/laboratory technicians/ attendants/ trainees when performing tests.
•
Participating in any marketing activities such as webinars, seminars, exhibitions and clients visit.
•
Monitoring and responding to client’s feedback from online survey.
•
Any other duties specified by the Section Supervisor
•
Provide regular sales report to Sales Manager.
Working at ALS
The ALS team is a diverse and dedicated community united by our passion to make a difference in the world.
Our values are important to us, and shape how we work, how we treat each other and how we recognise excellence.
At ALS, you’ll be supported to develop new skills and reach your full potential. We invest in our people with programs and opportunities that help you build a diverse career with us.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and our communities.
Everyone Matters
Legal
ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognised and valued.
ALS also welcomes applications from people with all levels of ability. Reasonable adjustments to support candidates throughout the recruitment process are available upon request.
Eligibility
To be eligible to work at ALS you must be a Citizen or Permanent Resident of the country you are applying for, or either hold or be able to obtain, a valid working visa.
How to apply
Please apply on-line and provide a resume & cover letter that best demonstrate your motivation and ability to meet the requirements of this role.