Scheduling Supervisor
Read straight from Seaworldentertainment's careers page, verified 1d ago.Seekless can tailor your résumé to it.
Seekless can write your résumé for this posting first.
Before you apply
Salary$21/hr
LocationSesame Place Philadelphia
Work modeon-site
Typefull-time
SeniorityLead
Company size10,000+ people
PostedNov 2, 2026 · 2d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Bachelor’s degree in business or relevant work experience
Experience with labor budgets, scheduling, and line schedule management
Proficient in Microsoft Office Access and Excel
Strong organizational and administrative skills
Strong verbal and written communication skills
Ability to write reports, business correspondence, and procedure manuals
Strong analytical, critical thinking and decision-making skills
Ability to speak effectively before groups
Ability to prioritize tasks and meet deadlines
Ability to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds, and individuals with special needs
Ability to handle multiple tasks and work in a fast-paced environment
Must be at least 18 years of age
Able to work 40 hours per week
Ability to be flexible in work locations
Work a flexible schedule including opening, mid-, closing shifts, nights, weekends, and holidays
Skills
Microsoft Office Access
Excel
Benefits
Paid time off
Complimentary park tickets
Park discounts
Medical insurance
Dental insurance
Vision insurance
401(k)
Voluntary insurance
Life insurance
Disability benefits
Tuition reimbursement
Flexible spending accounts
Employee assistance program
Legal assistance
About the company
Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
At United Parks & Resorts, we’re passionate about caring for animals. In fact, we’ve already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We’re seeking enthusiastic, dedicated, and hard-working individuals to become our ambassadors. Join us and play an integral part on our incredible team!
Compensation: This position pays an hourly rate of $21 an hour.
What you get to do:
•
Provide clear, and accurate, analytical interpretation and reporting of labor utilization to support workforce planning and scheduling.
•
Enthusiastically represents SeaWorld by displaying a positive attitude, high level of energy and commitment to quality and throughout all aspects of the job.
•
Main point of contact for park leadership to improve labor system efficiencies.
•
Identify solutions that improve schedules created by Team Member Management (TMM) system to reduce manual adjustments/edits.
You will also:
•
Oversee and supervise the TMM & Scheduling operation.
•
Collaborate with park leadership and manage labor to on-going efficiency efforts.
•
Communicate with park leadership weekly on scheduling changes.
•
Assist in creating weekly department area schedules within a set budget.
•
Create and update schedule configuration profiles.
•
Gather and review department operating data to create and update line schedules.
•
Create, analyze, and report on labor hour trends, staffing patterns, budgets, and projections, and make recommendations for process improvement.
•
Assist the Business Analysis team and operating departments with workforce planning and labor budgets.
•
Work directly with Human Resources and Training departments.
•
Maintain the accuracy of Team Member Management (TMM) applications, configuration, and data.
•
Provide support and training for TMM applications, as well as labor management.
•
Coach, counsel, and train Ambassadors that report to you.
•
Administrative responsibilities.
What it Takes to Succeed:
•
Must be at least 18 years of age.
•
Bachelor’s degree in business or relevant work experience
•
Experience with labor budgets, scheduling, and line schedule management required.
•
Must be proficient in Microsoft Office Access and Excel; to include utilizing software to build efficient and effective analytical and reporting tools.
•
Must have strong organizational skills along with strong administrative skills: answering the phone, emails.
•
Must have strong verbal and written communication skills.
•
Must have the ability to write reports, business correspondence, and procedure manuals.
•
Must have strong analytical, critical thinking and decision-making skills.
•
Must be able to speak effectively before groups of customers or employees of the organization.
•
Must be able to prioritize tasks and meet deadlines.
•
Must be able to positively interact with guests and co-workers of all ages, different ethnic/cultural backgrounds and/or languages, and individuals with special needs.
•
Must be able to handle multiple tasks and work in a fast-paced environment.
•
Able to work 40 hours per week.
•
Ability to be flexible in work locations as placement will depend on business needs and career development opportunities.
•
Work a flexible schedule/hour based on business need, to include opening, mid-, and closing shifts, nights, weekends, and holidays.
The perks of the position:
•
Paid Time Off
•
Complimentary Park Tickets and Passes
•
Park Discounts on Food and Merchandise
•
Medical, Dental, and Vision Insurance
•
401K Retirement plan
•
Voluntary Insurance
•
Life Insurance
•
Disability Benefits
•
Tuition Reimbursement
•
Dependent and Health Care Flexible Spending Accounts
•
Employee Assistance Program
•
Legal Assistance Plan
The perks of the position:
•
Paid Time Off
•
Complimentary Park Tickets and Passes
•
Park Discounts on Food and Merchandise
•
Medical, Dental, and Vision Insurance
•
401K Retirement plan
•
Voluntary Insurance
•
Life Insurance
•
Disability Benefits
•
Tuition Reimbursement
•
Dependent and Health Care Flexible Spending Accounts
•
Employee Assistance Program
•
Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
More roles at Seaworldentertainment