Operations Advisor
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Before you apply
LocationMontréal, Canada
Work modehybrid
Typefull-time
SeniorityMid
Experience2+ yrs
DepartmentÉquipe clinique et équipe de soins | Clinical & Care Team
Company size501–1,000 people
First seenOct 16, 2026 · 3w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
2+ years of experience in an operational role or corporate strategy/consulting role
Bachelor degree in business administration or any other relevant field
Strong project and operational management capability
Experience with data analysis, business case creation and costing analysis
Interest in people management and in managing large cross-functional teams
Ability to bring clear strategic thinking and excellent problem-solving skills to the operational level
Highly organized, detail-oriented, and comfortable managing competing priorities in a fast-paced environment
Excellent oral and written communication skills
Experience in the healthcare industry, in a startup environment and in customer experience is an asset
Based in Montreal or Toronto
Required to be in the office at least 3 days a week
Benefits
Health spending account
Dental coverage
Fitness reimbursement
Paid vacation
Wellness days
Volunteer day
Hybrid work
Work abroad
Incentive plans
Referral bonuses
Rrsp matching
Learning stipend
Mentorship
Parental leave top up
Your role as Operations Advisor
Reporting to the Manager, Operations within our Primary Care Operations, the mission of the Operations Advisor is to continuously improve Dialogue’s Primary Care Program by supporting the development of its key growth and member experience initiatives as well as lead the implementation and analysis of various continuous improvement initiatives to improve the operational efficiency of Dialogue’s operations as well as provider experience.
What you’ll be doing
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Support priority strategic initiatives, providing analysis, synthesis, and execution support to drive impact across our Operations
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Identify and support implementation of initiatives to improve operational efficiency, member experience and provider experience
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Support and provide financial/operational/data analyses to support strategic direction and evaluation
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Provide operational advisory in the development and prioritization of new and improved processes across our Medical Programs, driving data driven decisions and continuous improvement
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Manage cross-functional relationships and monitor and support Primary Care responses across internal channels to support cross-functional rocks and discovery
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Become a subject-matter expert for Medical Operations
We’d love to hear from you if you have
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Based in Montreal or Toronto
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2+ years of experience in an operational role or corporate strategy/consulting role
•
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Experience in the healthcare industry, in a startup environment and in customer experience is an asset
•
Bachelor degree in business administration or any other relevant field
•
Strong project and operational management capability, able to drive cross-functional initiatives from idea through to execution
•
Experience with data analysis, business case creation and costing analysis
•
Interest in people management and in managing large cross-functional teams
•
Ability to bring clear strategic thinking and excellent problem-solving skills to the operational level in a proactive and collaborative way
•
Highly organized, detail-oriented, and comfortable managing competing priorities in a fast-paced environment
•
Excellent oral and written communication skills
•
Required to be in the office at least 3 days a week
At Dialogue, your well-being is our priority
Taking care of others also means taking care of our team! Depending on your role and employment status, you could have access to the following benefits:
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Access to the Dialogue app and virtual mental health support for you and your family
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Benefits plan, a health spending account, dental coverage, and fitness reimbursement
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4 weeks vacation, 9 wellness days, and 1 volunteer day
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Hybrid work: 3 days/week in our Montreal office, excluding remote roles
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Work abroad up to 4 weeks/year
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Incentive plans, referral bonuses & RRSP matching
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Learning via Coursera, external training budget & mentorship
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Optional parental leave top-up
About the company
About Dialogue
Dialogue is the #1 virtual care provider in Canada. By developingour Integrated Health Platform🅫, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.
When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:
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Impact
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Community
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Growth
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Excellence
Feel like you can make a difference? Good news, we saved you a seat!
Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact [email protected].
AI Disclosure Statement
To ensure an efficient and fair review process, we utilize artificial intelligence tools to assist in the initial screening and assessment of applicants for this role.