·Serve as the primary point of contact for employee grievances.
·Conduct thorough investigations into grievances in a timely manner.
·Collaborate with relevant stakeholders to resolve grievances.
·Maintain detailed records of all grievance cases and outcomes.
Disciplinary Case Management:
·Manage the disciplinary process, ensuring compliance with company policies and legal requirements.
·Conduct investigations into disciplinary issues, including interviews with involved parties.
·Provide recommendations for disciplinary actions and ensure consistent application across the site.
·Document all disciplinary cases and maintain confidentiality.
·Work with managers to identify employees who require performance improvement plans (PIPs).
·Develop and implement PIPs in collaboration with managers and employees.
·Monitor progress and provide ongoing support to employees on PIPs.
·Evaluate the effectiveness of PIPs and make necessary adjustments.
Policy and Procedure Compliance:
·Ensure all employee relations activities comply with company policies, procedures, and legal requirements.
·Stay updated on relevant labor laws and regulations.
·Provide training to managers and employees on employee relations policies and best practices.
·Skip Connect / Focus Group Discussions:
·Foster a positive work environment through effective communication and conflict resolution.
·Conduct regular meetings with employees to address concerns and gather feedback.
·Promote open door policy and ensure confidentiality with respect to the feedback shared.
·Prepare regular reports on employee relations activities and trends.
·Analyze data to identify patterns and areas for improvement.
·Provide insights and recommendations to senior management.
·Manage a team of 7 employees in Employee Relations across 3 locations.
·Communication / Articulation:
·Preparation of email/letter drafts
·Participation in Leadership reviews/preparation of dashboards.