* Supervise and train crew members on all aspects of restaurant operations, including food preparation, customer service, and cleanliness standards.
* Ensure adherence to all Burger King operational procedures, food safety guidelines, and company policies.
* Manage cash handling procedures, including register operations, cash drops, and end-of-shift reconciliation.
* Monitor inventory levels, place orders, and receive deliveries to maintain adequate stock of food and supplies.
* Address customer inquiries and resolve complaints effectively and professionally to ensure customer satisfaction.
* Conduct opening and closing duties as required, including equipment checks and facility security.
* Maintain a clean, organized, and safe working environment for both employees and customers.
* Perform administrative tasks such as scheduling, performance reviews for crew members, and reporting.
* Drive sales and profitability through effective team leadership and operational efficiency.
* Collaborate with the Restaurant Manager to achieve operational goals and improve performance.
Job Qualifications